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PI07586: TI PROCESS TO RESTART TM1 SERVER VIA BATCH FILE NOT WORKING AFTER USING OPERATIONS CONSOLE

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Customer has a chore that runs a Ti process which kicks off a
batch to restart the TM1 server service which works fine unless
they have used the Operations Console to conntect to the server
previously.  If this happens, then the Tm1 server status shows
as 'Stopping' but never stops until they stop the Application
Server service.

Local fix

  • create a batch file to restart the Application server service

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* na                                                           *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Please Upgrade to TM1 10.2.2                                 *
****************************************************************

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI07586
    • 

  • Reported component name
    TM1 OPS CONSOLE
    • 

  • Reported component ID
    5724W49OC
    • 

  • Reported release
    A20
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-12-06
    • 

  • Closed date
    2014-05-13
    • 

  • Last modified date
    2014-05-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    

  • RA22  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            21 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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