IBM Support

PI07263: SCREEN TURNS BLACK ON IPAD DURING DIRECT UPDATE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The iPad screen turns black during the download and extract
    phases of a direct update.  The update process itself is
    successful.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * End users running a Worklight application on an iPad which   *
    * undergoes a Direct Update                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * During the direct update on an iPad, the screen turns black  *
    * during the phase of downloading and extracting of the        *
    * resource zip file. The application update process is,        *
    * however, successful.                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * -                                                            *
    ****************************************************************
    

Problem conclusion

  • The code was fixed so that the screen is correct during the
    Direct Update process.
    
    The fix for this APAR is currently targeted for inclusion in
    fixpack 6.1.0.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI07263

  • Reported component name

    WORKLIGHT CONSU

  • Reported component ID

    5725I4301

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-02

  • Closed date

    2014-12-10

  • Last modified date

    2014-12-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORKLIGHT CONSU

  • Fixed component ID

    5725I4301

Applicable component levels

  • R600 PSY

       UP

  • R610 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSZH4A","label":"IBM Worklight"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"610","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 October 2021