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PH69690: MAP COULD NOT COMPLETE (17): DISK READ ERROR RUNNING ON Z/OS USS

A fix is available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • This issue can occur when running IBM Sterling Transformation
    Extender (ITX) Command Server on the z/OS USS platform, reading
    an input file that is greater than 2GB in size.
    
    In the dtxconn.log file, a message similar to the below may be
    seen:
    
    DTXLN4136E - Thu Dec 18 08:25:56 2025 - tid:429252608 inst: 1 -
    I/O ERROR : : I/O Read - MPI Stream Error (/scm/builds/10.1.2.1
    /source/64/txenv/mercunix//api/mercio.c:4001)
    DTXLN4136E - Thu Dec 18 08:25:56 2025 - tid:429252608 inst: 1 -
    I/O ERROR : FUNC:GetDataPtr DISK READ ERROR Asked:3815031600
    Got:-1 bytes (./s_paging.c:2049)
    

Local fix

  • ITXCQ - ITX00063423
    GK / PB
    No known workaround
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of Sterling Transformation         *
    *                 Extender v10.1.2                             *
    ****************************************************************
    * PROBLEM DESCRIPTION: MAP COULD NOT COMPLETE (17):            *
    *                      DISK READ ERROR RUNNING                 *
    *                      ON Z/OS USS                             *
    ****************************************************************
    * RECOMMENDATION: Apply this APAR maintenance.                 *
    ****************************************************************
    This issue can occur when running IBM Sterling Transformation
    Extender (ITX) Command Server on the z/OS USS platform, reading
    an input file that is greater than 2GB in size.
    
    In the dtxconn.log file, a message similar to the below may be
    seen:
    
    DTXLN4136E - Thu Dec 18 08:25:56 2025 - tid:429252608 inst: 1 -
    I/O ERROR : : I/O Read - MPI Stream Error (/scm/builds/10.1.2.1
    /source/64/txenv/mercunix//api/mercio.c:4001)
    DTXLN4136E - Thu Dec 18 08:25:56 2025 - tid:429252608 inst: 1 -
    I/O ERROR : FUNC:GetDataPtr DISK READ ERROR Asked:3815031600
    Got:-1 bytes (./s_paging.c:2049)
    

Problem conclusion

  • ---
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH69690

  • Reported component name

    TX Z/OS

  • Reported component ID

    5655RA100

  • Reported release

    A12

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2026-01-15

  • Closed date

    2026-02-10

  • Last modified date

    2026-03-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PH69966 UO06759

Modules/Macros

  • DTX4C8Q  DTX55DAX DTX55ING DTX55INN DTX55UCN DTX55UCX DTXA12KL
    DTXA12XD DTXCPAXB DTXLC22  DTXLQ22  DTXMAPLD
    

Fix information

  • Fixed component name

    TX Z/OS

  • Fixed component ID

    5655RA100

Applicable component levels

  • RA12 PSY UO06759

       UP26/02/11 P F602

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU011","label":"Systems - zSystems software"},"Product":{"code":"SG19M"},"Platform":[{"code":"PF054","label":"z Systems"}],"Version":"A12"}]

Document Information

Modified date:
02 March 2026