APAR status
Closed as program error.
Error description
Portlet counters are not displayed when you configure your PMI metrics to use custom statistic set enabling under web applications the following counters: - Response time of a portlet processEvent request - Response time of a portlet serveResource request - Response time of portlet action - Response time of portlet render
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: When using the metrics.ear * * application on WebSphere Application * * Server, the WebApplication (Portlet) * * Prometheus metrics, were not * * appearing in the / metrics output. * **************************************************************** When the user was accessing the /metrics endpoint from the metrics.ear application, the WebApplication (Portlet) Prometheus metrics were not appearing in the output.
Problem conclusion
The fix for this APAR is targeted for inclusion in fix pack 9.0.5.28 and 8.5.5.30. For more information, see 'Recommended Updates for WebSphere Application Server': https://www.ibm.com/ support/pages/node/715553
Temporary fix
Comments
APAR Information
APAR number
PH69687
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
900
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2026-01-15
Closed date
2026-02-16
Last modified date
2026-02-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Document Information
Modified date:
16 February 2026