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PH69208: CICS TS 6.1 SHOWS AN INCREASE IN TRANSACTION RESPONSE TIMES WHEN PERFORMING OUTBOUND WEB REQUESTS.

A fix is available

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APAR status

  • Closed as program error.

Error description

  • New code introduced at CICS TS 6.1 to gather statistics from
    AT-TLS can block the SO TCB for several seconds  if the remote
    (target) server is slow to respond with a server hello.
    
    The CICS 6.3 APAR for this problem is PH69463.
    
    Additional Symptom(s) Search Keyword(s):
    MSDISPT
    SIOCTTLSCTL
    ATTLS AT-TLS
    DISPWTT
    SOCKWAIT SOIOWTT
    SOCKETS
    SOMODDLY
    Upgrade2CICS61
    
    
    KIXREVSCB
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All CICS users                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: At CICS 6.1 the SO TCB is blocked when  *
    *                      using AT-TLS if the target server is    *
    *                      slow to respond. This delays all other  *
    *                      tasks trying to switch to the SO TCB.   *
    ****************************************************************
    When using AT-TLS for outbound WEB service calls and monitoring
    is enabled, a slow response from the target server can block
    the SO TCB. This is because the SIOCTTLSCTL call to find out
    the cipher and TLS protocol used on the connection is made after
    a SEND. But if the remote server is slow to return the server
    Hello, the request has to wait while holding the SO TCB. Hence
    all other calls to switch to the SO TCB are delayed.
    

Problem conclusion

  • The SIOCTTLSCTL call has been moved so it no longer is blocking
    the SO TCB.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH69208

  • Reported component name

    CICS TS Z/OS V6

  • Reported component ID

    5655YA100

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-12-01

  • Closed date

    2026-02-27

  • Last modified date

    2026-04-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PH69463 UO06988 UO06989

Modules/Macros

  • DFHWBCL
    

Fix information

  • Fixed component name

    CICS TS Z/OS V6

  • Fixed component ID

    5655YA100

Applicable component levels

  • R400 PSY UO06989

       UP26/03/04 P F603

  • R500 PSY UO06988

       UP26/03/07 P F603

Fix is available

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[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1","Line of Business":{"code":"LOB70","label":"Z TPS"}}]

Document Information

Modified date:
02 April 2026