A fix is available
APAR status
Closed as program error.
Error description
The getserviceinfo script (which reports the PTF level of each CICS jar within USSHOME) fails with FSUM7343 (cannot open <filename> for input/output) as it is attempting to write it's output to the directory from where it was called rather than in the working directory
Local fix
Run the getserviceinfo script from within a directory you have permission to write to.
Problem summary
**************************************************************** * USERS AFFECTED: All CICS users * **************************************************************** * PROBLEM DESCRIPTION: getserviceinfo script output generates * * in the location you ran the script from * * potentially leading to FSUM7343 errors. * **************************************************************** When running getserviceinfo which is generated during JVMSERVER startup to report the PTF level of each CICS jar within USSHOME, it's output may not be created within the JVMSERVER work directory. If the script is executed from a different directory, the script will attempt to store the output in the directory it was called from. If the user executing the script does not have write permission in this directory, the following error may appear: FSUM7343 cannot open "//serviceinfo-2025-09-09_11-25-30.txt" for output: EDC5141I Read-only file system. This is then followed by: java.io.FileNotFoundException: /serviceinfo-xxxx-xx-xx_xx-xx-xx .txt (EDC5141I Read-only file system.) As a result, the file is not created, and the report does not get produced.
Problem conclusion
CICS has been updated to no longer write getserviceinfo output to a file. Instead, it will only display output into the terminal. This allows the user to specify a file location of their choosing for the output to go to. It has also been updated to ensure the getserviceinfo script is executed under the same Java as the JVMSERVER it was generated from.
Temporary fix
Comments
APAR Information
APAR number
PH68010
Reported component name
CICS TS Z/OS V5
Reported component ID
5655Y0400
Reported release
300
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2025-09-05
Closed date
2025-10-22
Last modified date
2025-11-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
PH68347 UO05454
Modules/Macros
DFHSJSC DFJ@H356 DFJ@H467 DFJ@H468 DFJ@H681
Fix information
Fixed component name
CICS TS Z/OS V5
Fixed component ID
5655Y0400
Applicable component levels
R300 PSY UO05454
UP25/10/23 P F510
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.6","Line of Business":{"code":"LOB70","label":"Z TPS"}}]
Document Information
Modified date:
08 November 2025