APAR status
Closed as program error.
Error description
User reports recovery for a shared outbound channel is unsuccessful (CSQX477E CSQXSUPR Channel channel-name is active, transmission queue queue-name in use on ???? ). Development finds a defect where MQ does not correctly clean up during peer-recovery after loss of connectivity to a CF structure where the queue manager still retains partial connectivity to XCF.
Local fix
Ensure a highly-redundant configuration is in place (i.e. multiple CFs) for the structure, allowing for system-managed rebuilds that facilitate MQ recovery.
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM MQ for z/OS Version 9 * * Release 3 Modification 0 and Release 4 * * Modification 0. * **************************************************************** * PROBLEM DESCRIPTION: "CSQX477E CSQXSUPR Channel channel-name * * is active, transmission queue * * queue-name in use on ????" is issued * * for shared sender channels that had * * been running on a peer queue manager * * that lost connectivity to both the * * application structure holding the * * transmission queue, and the admin * * structure, and then terminated. * * The shared channel cannot be restarted * * until the queue manager where it was * * previously running is restarted and * * able to connect to the structures * * again. * **************************************************************** A shared sender channel was running on a queue manager in a Queue Sharing Group when the system lost connectivity to the Coupling Facility hosting both the application structure that contained the transmission queue and the admin structure. A peer queue manager with connectivity attempted to rebuilt the admin structure, and then perform Peer Level Recovery (PLR) for the failed application structure connection, however this failed because the original queue manager was still active, and the connection was incorrectly deleted. After the original queue manager was stopped, the peer successfully rebuilt the admin structure entries for the failed queue manager, however as the application structure connection had been deleted, PLR was not retried. When the shared channel attempted to restart, the transmission queue still showed it was open on the failed queue manager, and so the channel was not able to start successfully. This persisted until the original queue manager was able to restart with connectivity to the CF restored.
Problem conclusion
When PLR for a connection fails because of missing admin structure entries, the connection will be left in a 'failed persistent' state, which will cause PLR to be reattempted when a peer queue manager subsequently connects to the application structure. In addition, PLR will be automatically retried for failed persistent connections to application structures, following successful admin structure rebuild.
Temporary fix
Comments
APAR Information
APAR number
PH67368
Reported component name
IBM MQ Z/OS V9
Reported component ID
5655MQ900
Reported release
200
Status
CLOSED PER
PE
NoPE
HIPER
YesHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2025-07-16
Closed date
2026-05-14
Last modified date
2026-05-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UO07821 UO07822
Modules/Macros
CSQEPRAD CSQESTE
Fix information
Fixed component name
IBM MQ Z/OS V9
Fixed component ID
5655MQ900
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"200","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Document Information
Modified date:
14 May 2026