IBM Support

PH67368: OUTBOUND SHARED CHANNEL RECOVERY DOES NOT COMPLETE

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APAR status

  • Closed as program error.

Error description

  • User reports recovery for a shared outbound channel is
    unsuccessful (CSQX477E CSQXSUPR Channel channel-name is active,
    transmission queue queue-name in use on ???? ). Development
    finds a defect where MQ does not correctly clean up during
    peer-recovery after loss of connectivity to a CF structure where
    the queue manager still retains partial connectivity to XCF.
    

Local fix

  • Ensure a highly-redundant configuration is in place (i.e.
    multiple CFs) for the structure, allowing for system-managed
    rebuilds that facilitate MQ recovery.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of IBM MQ for z/OS Version 9       *
    *                 Release 3 Modification 0 and Release 4       *
    *                 Modification 0.                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: "CSQX477E CSQXSUPR Channel channel-name *
    *                      is active, transmission queue           *
    *                      queue-name in use on ????" is issued    *
    *                      for shared sender channels that had     *
    *                      been running on a peer queue manager    *
    *                      that lost connectivity to both the      *
    *                      application structure holding the       *
    *                      transmission queue, and the admin       *
    *                      structure, and then terminated.         *
    *                      The shared channel cannot be restarted  *
    *                      until the queue manager where it was    *
    *                      previously running is restarted and     *
    *                      able to connect to the structures       *
    *                      again.                                  *
    ****************************************************************
    A shared sender channel was running on a queue manager in a
    Queue Sharing Group when the system lost connectivity to the
    Coupling Facility hosting both the application structure that
    contained the transmission queue and the admin structure.
    
    A peer queue manager with connectivity attempted to rebuilt the
    admin structure, and then perform Peer Level Recovery (PLR) for
    the failed application structure connection, however this failed
    because the original queue manager was still active, and the
    connection was incorrectly deleted.
    
    After the original queue manager was stopped, the peer
    successfully rebuilt the admin structure entries for the failed
    queue manager, however as the application structure connection
    had been deleted, PLR was not retried.
    
    When the shared channel attempted to restart, the transmission
    queue still showed it was open on the failed queue manager, and
    so the channel was not able to start successfully.
    This persisted until the original queue manager was able to
    restart with connectivity to the CF restored.
    

Problem conclusion

  • When PLR for a connection fails because of missing admin
    structure entries, the connection will be left in a 'failed
    persistent' state, which will cause PLR to be reattempted when a
    peer queue manager subsequently connects to the application
    structure.
    In addition, PLR will be automatically retried for failed
    persistent connections to application structures, following
    successful admin structure rebuild.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH67368

  • Reported component name

    IBM MQ Z/OS V9

  • Reported component ID

    5655MQ900

  • Reported release

    200

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-07-16

  • Closed date

    2026-05-14

  • Last modified date

    2026-05-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    UO07821 UO07822

Modules/Macros

  • CSQEPRAD CSQESTE
    

Fix information

  • Fixed component name

    IBM MQ Z/OS V9

  • Fixed component ID

    5655MQ900

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"200","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Document Information

Modified date:
14 May 2026