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PH65961: SOFTWARE UPDATE - RECEIVING HTTP 500 ERROR NOCLASSDEFFOUNDERROR IZUG802E SRVE0207E INCOMPATIBLE WITH JAVA.LANG.EXCEPTION

A fix is available

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APAR status

  • Closed as program error.

Error description

  • Software Update - Receiving HTTP 500 error- NoClassDefFoundError
    izudDm.xml
    +-> java.lang.RuntimeException: java.lang.ClassCastException:
    java.lang.NoClassDefFoundError incompatible with
    java.lang.Exception
    SEVERE:IZUG802E: An error occurred. Error: "ServletException"
    javax.servlet.ServletException: SRVE0207E: Uncaught
    initialization exception created by servlet
    
    PE Information:
    
    Users Affected:
    
    All users of z/OSMF Software Management and Software Update.
    [UO02326: HSMA314 PH63621]
    
    User Impact:
    
    APAR PH63621 fixed the problem it reported but introduced a new
    problem.
    
    For all users of z/OSMF Software Management Add Portable
    Software Instance From Download Server, the Portable Software
    Instance download job fails when the user ID contains a $
    character, preventing the user from adding the Portable Software
    Instance.
    
    The original APAR fixes a problem where a user ID that contains
    a $ character cannot add a portable software instance from the
    download server but introduces a problem where opening the
    Software Update task gets an HTTP 500 error that prevents any
    software updates from being installed.
    

Local fix

  • Until the new apar fix is available, the recommendation to fix
    this should be to install PH64265/UO02430.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of z/OSMF Software Management and  *
    *                 Software Update.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION: When opening the Software Update task,  *
    *                      Internal Server Error "Error 500:       *
    *                      Server exception\n" is displayed on     *
    *                      the UI.  The z/OSMF log shows a         *
    *                      NoClassDefFoundError.                   *
    ****************************************************************
    The izudDm.xml file in the
    /usr/lpp/zosmf/installableApps/izudDm.ear directory specifies
    the jar files used by Software Management and Software Update.
    The PE PTF back-leveled the izudDm.xml file such that it
    specifies "commons-io-2.11.0.jar" instead of
    "commons-io-2.17.0.jar".  Since the "commons-io-2.11.0.jar" is
    not found in /usr/lpp/zosmf/lib, a NoClassDefError occurs.
    

Problem conclusion

  • The izudDm.xml file has been updated in z/OSMF 3.1 to correctly
    specify "commons-io-2.17.0.jar".
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH65961

  • Reported component name

    Z/OSMF DEPLYMNT

  • Reported component ID

    5655S2804

  • Reported release

    314

  • Status

    CLOSED PER

  • PE

    YesPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-04-02

  • Closed date

    2025-04-03

  • Last modified date

    2025-05-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    UO02712

Modules/Macros

  • IZUDMUI
    

Fix information

  • Fixed component name

    Z/OSMF DEPLYMNT

  • Fixed component ID

    5655S2804

Applicable component levels

  • R314 PSY UO02712

       UP25/04/16 P F504 {

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU011","label":"Systems - zSystems software"},"Product":{"code":"SG19O"},"Platform":[{"code":"PF054","label":"z Systems"}],"Version":"314"}]

Document Information

Modified date:
02 May 2025