IBM Support

PH64480: AFTER LOGIN SESSION EXPIRES IN DASHBOARD THE USER IS REQUIRED TO ENTER THE CREDENTIALS TWICE

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APAR status

  • Closed as program error.

Error description

  • AD 6.1.3
After the login session expires or when a user logs out from the
Dashboard, the user is required to enter their credentials
twice, with successful login occurring on the second attempt.

Local fix

  • 



Problem summary


    

  • Duplicate authentication request sent from dex.

    



Problem conclusion


    

  • Fixed the issue causing duplicate requests sent.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH64480
    • 

  • Reported component name
    APPL DISCOVERY
    • 

  • Reported component ID
    5737B1600
    • 

  • Reported release
    613
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2024-12-10
    • 

  • Closed date
    2025-08-04
    • 

  • Last modified date
    2025-08-04
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    APPL DISCOVERY
    • 

  • Fixed component ID
    5737B1600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRR9Q","label":"IBM Application Discovery"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"613","Line of Business":{"code":"LOB70","label":"Z TPS"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            04 August 2025
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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