IBM Support

PH59109: AFTER AN MCL UPGRADE, THE INSTALLATION OF THE ACCELERATOR ON A LINUXONE III SYSTEM CANNOT BE COMPLETED (NO BUTTONS ON ADMIN UI)

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APAR status

  • Closed as documentation error.

Error description

  • The installation of Accelerator maintenance level 7.5.12 on a
    LinuxOne III (model 8562-LT2, z15) IBM Z-system is accompanied
    by an upgrade of the MCL to DC41 Bundle S84a (in acordance with
    the recommendations of the accelerator prereq web page).
    The installation of the accelerator cannot be completed and is
    stuck as the screens of the accelerator's Admin UI are shown
    incompletely, in particular the panels do not show buttons to
    proceed.
    
    The root cause for this issue is in the firmware component
    ssc-installer of the CEC which doesn't work properly if the
    language of the browser used is different from US English.
    
    Additional keywords:
    TS015048151 TS010295657 TS013188899
    AdminUI ssc-installer buttons missing
    D41C Bundle S84a
    GH/.../Customer-Cases/issues/629
    DT258321
    

Local fix

  • Changing the browser language to English followed by clearing
    the browser's cache will make the buttons of the Admin UI appear
    again.
    

Problem summary

  • Problem Summary:
    After an MCL upgrade, the installation / upgrade of the
    Accelerator on a LinuxONE III system cannot be completed (no
    buttons displayed on the panels of the Admin UI).
    
    Users Affected:
    Customers wanting to upgrade the accelerator environments on a
    LinuxOne III (model 8562-LT2, z15) HW with MCL bundle S84A, S85,
    
    S86, or S87 deployed.
    
    Problem Scenario:
    See APAR Error description.
    
    Problem Symptoms:
    The installation of the Accelerator maintenance level cannot be
    completed and is stuck as the screens of the accelerator's Admin
    
    
    UI are shown incompletely, in particular the panels do not show
    buttons to proceed.
    

Problem conclusion

  • The issue was fixed
    - for z15 with MCL patch P46655.016 released on Aug 12, 2024 in
      driver D41C Bundle S88
    - for z16 with MCL patch P30763.002 released on Feb 24, 2023 in
      driver D51C Bundle S14.
    Upgrade the MCL level accordingly on the LinuxONE-systems
    running the Accelerator software.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH59109

  • Reported component name

    ANYTCS ACCLTR Z

  • Reported component ID

    5697DA700

  • Reported release

    750

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-01-10

  • Closed date

    2025-03-16

  • Last modified date

    2025-03-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU011","label":"Systems - zSystems software"},"Product":{"code":"SG19M"},"Platform":[{"code":"PF054","label":"z Systems"}],"Version":"750"}]

Document Information

Modified date:
17 March 2025