PH57058: WASSERVICE COMMAND NEEDS ADDITIONAL DEBUGGING INFO ON LINUX

APAR status

• Closed as program error.

Error description

• wasservice.sh  -add command fails on linux RH 9 reporting
  errors:
  CWSFU0007E: Errors occurred while adding service [dmgr].
  CWSFU0007E: Errors occurred while adding service [nodeagent].
  
  To further debug:
  For some basic debugging, you can invoke the wasservice.sh with
  the "WAS_SERVICE_DEBUG" environment variable set to any value.
  For example:
  env WAS_SERVICE_DEBUG=1 bin/wasservice.sh  -add dmgr -serverName
  dmgr -profilePath <profile_home>
  ...
  The debug revealed:
  
  sh: line 1: /sbin/chkconfig: No such file or directory
  .    wasservice.sh depends on the symlink /etc/init.d which is
  no longer present by default:
         ln -s /etc/rc.d/init.d /etc/init.d
     wasservice.sh depends on the chkconfig command which is no
  longer present by default
         dnf install chkconfig
  

Local fix

•  	a. Access the server and elevate to root
  
  
  	b. cd /etc
  
  	c. mv init.d init.d.save
  
  	d. dnf install chkconfig
  
  	e. mv -f /etc/init.d.save/* /etc/init.d/.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of IBM WebSphere Application      *
  *                  Server                                      *
  *                  on Linux using the wasservice.sh command    *
  ****************************************************************
  * PROBLEM DESCRIPTION: wasservice.sh may fail in a hard to     *
  *                      diagnose way when                       *
  *                      underlying utilities are absent, which  *
  *                      happens with the                        *
  *                      default package set on RHEL9.           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Errors invoking distribution-specific commands are not reported
  as they're encountered.
  

Problem conclusion

• `wasservice.sh -add` now reports more errors and has error-
  checkign specific to the issues observed in RHEL9 in the error
  description.
  
  Additionally, invalid command-line options are now reported as
  an error.
  
  The fix for this APAR is targeted for inclusion in fix pack
  8.5.5.26 and 9.0.5.19. For more information, see 'Recommended
  Updates for WebSphere Application Server':
  https://www.ibm.com/support/pages/node/715553
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBS APP SERV N

• Fixed component ID

  5724H8800

Applicable component levels