IBM Support

PH56695: USAGE METERING SERVICEABILITY IMPROVEMENTS

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APAR status

  • Closed as program error.

Error description

  • The usage metering feature of WebSphere Application Server does
    not provide adequate trace and exception handling to properly
    diagnose failures.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    *                  with usage metering configured for          *
    *                  WebSphere                                   *
    *                  Automation                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION: Adequate information is not provided in *
    *                      logs when WebSphere Application         *
    *                      server fails to report to WebSphere     *
    *                      Automation                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    If an error occurs when the usage metering feature of WebSphere
    application server starts and reports server details to
    WebSphere
    Automation, the server logs and trace logs may not provide
    adequate details about the root cause of the failure to report.
    The root cause of the problem may be handled by the usage
    metering
    server feature and never reported in the logs, FFDC, or trace.
    

Problem conclusion

  • The usage metering feature in WebSphere application server has
    been updated to improve error reporting when a failure occurs
    and trace has been updated to include more details about
    failures. Diagnosing and correcting the configuration will be
    easier.
    
    The fix for this APAR is targeted for inclusion in fix packs
    8.5.5.25 and 9.0.5.19. For more information, see 'Recommended
    Updates for WebSphere Application Server':
    https://www.ibm.com/support/pages/node/715553
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH56695

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-09-01

  • Closed date

    2024-01-08

  • Last modified date

    2024-01-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
09 January 2024