APAR status
Closed as program error.
Error description
Client is experiencing an issue with incoming call that is dropped by caller (CANCEL). The CANCEL comes to WAS SIP container and we see a StringIndexOutOfBoundsException. The CANCEL is not propagated to the other end and so this appears as a phantom ringing call on the destination phone : [6/23/23 13:22:35:294 CEST] 0000010c SignalingEndO E SignalingEndOfTask java.lang.StringIndexOutOfBoundsException: begin 1, end -1, length 20 at java.lang.String.substring(String.java:2744) at com.ibm.ws.sip.container.util.SipUtil.parseReasons(SipUtil.j ava:1155) at com.ibm.ws.sip.container.proxy.ProxyBranchImpl.cancel(ProxyB ranchImpl.java:1104) at com.ibm.ws.sip.container.proxy.StatefullProxy.cancel(Statefu llProxy.java:478) at com.ibm.ws.sip.container.tu.TransactionUserImpl.cancelProxyO peration(TransactionUserImpl.java:2151) at com.ibm.ws.sip.container.tu.TransactionUserImpl.processReque st(TransactionUserImpl.java:1756) at com.ibm.ws.sip.container.tu.TransactionUserWrapper.processRe quest(TransactionUserWrapper.java:917) at com.ibm.ws.sip.container.transaction.ServerTransaction.proce ssRequest(ServerTransaction.java:99) at com.ibm.ws.sip.container.router.tasks.RequestRoutedTask.doTa sk(RequestRoutedTask.java:99) at com.ibm.ws.sip.container.router.tasks.SubsequentRequestRoute dTask.doTask(SubsequentRequestRoutedTask.java:42) at com.ibm.ws.sip.container.router.tasks.RoutedTask.run(RoutedT ask.java:103) at com.ibm.ws.sip.container.was.SignalingEndOfTask.run(Signalin gEndOfTask.java:80) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909) Based on the stack trace it looks like SIP container is parsing the Reason header, but Reason header appears formatted properly per RFC 3326: Reason: SIP;cause=487;text="Originator canceled;Canceled(t)"
Local fix
No LocalFix
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * * who use SIP * **************************************************************** * PROBLEM DESCRIPTION: If a SIP request contains a ';' in a * * Reason header's 'text' paramater, the * * request will not be handled correctly * **************************************************************** * RECOMMENDATION: apply iFix * **************************************************************** The sipcontainer will throw a StringIndexOutOfBoundsException when an incoming SIP request contains a Reason header with a semicolon in it's text parameter. For example, the SIP request containing the Reason header shown below, containing a semicolon inside the text element - Reason: SIP;cause=487;text="Originator canceled;Canceled(t)" - resulted in this StringIndexOutOfBoundsException: [6/23/23 13:22:35:294 CEST] 0000010c SignalingEndO E SignalingEndOfTask java.lang.StringIndexOutOfBoundsException: begin 1, end -1, length 20 at java.lang.String.substring(String.java:2744) at com.ibm.ws.sip.container.util.SipUtil.parseReasons(SipUtil.java: 11 55) at com.ibm.ws.sip.container.proxy.ProxyBranchImpl.cancel(ProxyBranc hI mpl.java:1104) at com.ibm.ws.sip.container.proxy.StatefullProxy.cancel(StatefullPr ox y.java:478) at com.ibm.ws.sip.container.tu.TransactionUserImpl.cancelProxyOpera ti on(TransactionUserImpl.java:2151) at com.ibm.ws.sip.container.tu.TransactionUserImpl.processRequest(T ra nsactionUserImpl.java:1756) at com.ibm.ws.sip.container.tu.TransactionUserWrapper.processReques t( TransactionUserWrapper.java:917) at com.ibm.ws.sip.container.transaction.ServerTransaction.processRe qu est(ServerTransaction.java:99) at com.ibm.ws.sip.container.router.tasks.RequestRoutedTask.doTask(R eq uestRoutedTask.java:99) at com.ibm.ws.sip.container.router.tasks.SubsequentRequestRoutedTas k. doTask(SubsequentRequestRoutedTask.java:42) at com.ibm.ws.sip.container.router.tasks.RoutedTask.run(RoutedTask. ja va:103) at com.ibm.ws.sip.container.was.SignalingEndOfTask.run(SignalingEnd Of Task.java:80)
Problem conclusion
The fix for this APAR is targeted for inclusion in fix packs 8.5.5.25 and 9.0.5.17. For more information, see 'Recommended Updates for WebSphere Application Server': https://www.ibm.com/support/pages/node/715553
Temporary fix
Comments
APAR Information
APAR number
PH55528
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
900
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-07-03
Closed date
2023-08-30
Last modified date
2023-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
31 August 2023