IBM Support

PH54718: GETTING A BLANK SCREEN AFTER LOG IN

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APAR status

  • Closed as program error.

Error description

  • UrbanCode Deploy intermittently displays a blank page after
    login when using Citrix Browser Redirection Extension v6.5
    
    Console Error
    Uncaught DOMException: Failed to execute 'insertBefore' on
    'Node': The node before which the new node is to be inserted is
    not a child of this node
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * UrbanCode Deploy Web UI Users                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Getting a blank screen after log in                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fix is provided in IBM UrbanCode Deploy 7.3.2.1              *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.3.2.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH54718

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-05-24

  • Closed date

    2023-08-22

  • Last modified date

    2023-08-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"712","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 September 2023