IBM Support

PH53199: MISLEADING ERROR MESSAGE IN STOPSERVER.LOG WHEN CLIENT TRY TO STOP A SERVER THAT IS ALREADY STOPPED.

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APAR status

  • Closed as program error.

Error description

  • Misleading error message in stopServer.log when client try to st
    a server that is already stopped.
    
    Example error in stopServer.log is below:
    
    Caused by:
    com.ibm.websphere.management.exception.ConnectorNotAvailableExce
    on: [SOAPException: faultCode=SOAP-ENV:Client; msg=Unable to fin
    valid IP for host example.com]
    
    at
    com.ibm.ws.management.connector.soap.SOAPConnectorClient.reconne
    SOAPConnectorClient.java:439)
    
    at
    com.ibm.ws.management.connector.soap.SOAPConnectorClient.<init>
    (SOAPConnectorClient.java:238)
    
    ... 41 more
    
    Caused by: [SOAPException: faultCode=SOAP-ENV:Client; msg=Unable
    find a valid IP for host example.com]
    
    at org.apache.soap.rpc.Call.WASinvoke(Call.java:484)
    
    at
    com.ibm.ws.management.connector.soap.SOAPConnectorClient$4.run(S
    ConnectorClient.java:397)
    
    at
    com.ibm.ws.security.util.AccessController.doPrivileged(AccessCon
    ller.java:118)
    
    at
    com.ibm.ws.management.connector.soap.SOAPConnectorClient.reconne
    SOAPConnectorClient.java:382)
    
    ... 42 more
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    *                  version 8.5 or later                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: Misleading error message in             *
    *                      stopServer.log                          *
    *                      when client try to st                   *
    *                      a server that is already stopped.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Misleading error message in stopServer.log when client try to
    st
    a server that is already stopped.
    Example error in stopServer.log is below:
    Caused by:
    com.ibm.websphere.management.exception.ConnectorNotAvailableExce
    on: [SOAPException: faultCode=SOAP-ENV:Client; msg=Unable to
    fin
    valid IP for host example.com]
    at
    com.ibm.ws.management.connector.soap.SOAPConnectorClient.reconne
    SOAPConnectorClient.java:439)
    at
    com.ibm.ws.management.connector.soap.SOAPConnectorClient.<init>
    (SOAPConnectorClient.java:238)
    ... 41 more
    Caused by: [SOAPException: faultCode=SOAP-ENV:Client;
    msg=Unable
    find a valid IP for host example.com]
    at org.apache.soap.rpc.Call.WASinvoke(Call.java:484)
    at
    com.ibm.ws.management.connector.soap.SOAPConnectorClient$4.run(S
    ConnectorClient.java:397)
    at
    com.ibm.ws.security.util.AccessController.doPrivileged(AccessCon
    ller.java:118)
    at
    com.ibm.ws.management.connector.soap.SOAPConnectorClient.reconne
    SOAPConnectorClient.java:382)
    ... 42 more
    

Problem conclusion

  • Code is corrected to not giving hardcoded error message.
    
    The fix for this APAR is targeted for inclusion in fix pack
    8.5.5.24 and 9.0.5.16. For more information, see 'Recommended
    Updates for WebSphere Application Server':
    https://www.ibm.com/support/pages/node/715553
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH53199

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-03-13

  • Closed date

    2023-04-06

  • Last modified date

    2023-04-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
07 April 2023