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PH50617: CICS EXPLORER FAILS TO RETURN TASK VIEW FOR CICS 6.1 REGION. CPSM EXCEPTION TRACE ENTRIES WITH DEBUG TEXT HRSOVFLO SEEN.

A fix is available

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APAR status

  • Closed as program error.

Error description

  • You have upgraded your CICS regions to CICS 6.1. When you use
    the CICS Explorer to look at active tasks in the region, no data
    is returned. You may see the following error messages
    
    CNX0220E A connection error has occurred: SERVER ERROR
    CNX0624E: Get Task from "plexname" failed
    
    and in the trace from the WUI Server region, you'll see an
    exception user trace record written with debug text HRSOVFLO
    indicating an overflow situation.
    
    The problem may also occur in your own user CPSM API programs
    accessing the TASK table
    
    This issue may manifest itself in other ways as well. If the
    WUI browser is used, you will see the exception trace.
    .
    If your own CPSM API program is fetching TASK table records, you
    may see incorrect values for clock/time related fields. They
    could be unreasonably large.
    Additional Symptoms:
    Region running with Transaction isolation or TRANISO receives:
    .
    DFHMN0001 An abend (code 0C4/AKEA) has occurred at
              offset X'361C' in module DFHMNXM.
    DFHXM0310
    A severe error (code X'130D') has occurred while terminating
    task number xxxxx with transaction identifier tttt.
    If the task had a principal facility, it has been released.
    The task is suspended indefinitely.
    
    TMA Transaction Monitoring Area   XM0310 MN0001
    overwrite
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All CICS Users                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: CICS Explorer active task list fails    *
    *                      in CICS 6.1 region with Server Error    *
    *                      500.                                    *
    ****************************************************************
    When the CICS Explorer is used to monitor the active tasks list
    in CICS region 6.1, no data is returned. Additionally, Server
    Error 500 is observed on the screen.
    The Server Error 500 occurs when CPSM WUI is used for the
    Explorer connection as the value of task suspend time is too
    big, this is because of an error in a CICS copybook, DFHMNTPS.
    This problem may also present itself in other problems such as
    spurious data values.
    

Problem conclusion

  • CICS has been changed to correct the offsets in the CICS
    copybook, DFHMNTPS.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH50617

  • Reported component name

    CICS TS Z/OS V6

  • Reported component ID

    5655YA100

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-11-02

  • Closed date

    2023-02-02

  • Last modified date

    2023-03-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    UI90367 UI90368

Modules/Macros

  • CJH0NAG0 CJH0NQHT CJH9NMTE CJI0NAG0 CJI0NQHT CJI9NMTE CJJ0NAG0
    CJJ0NQHT CJJ9NMTE DFH$MOLS DFHMNDM  DFHMNDUF DFHMNMN  DFHMNPDA
    DFHMNTDS DFHMNTI  DFHMNXM  EYU0MMCL EYU0NAG0 EYU0NCLB EYU0NHCT
    EYU0NHFM EYU0NQHT EYU0TNAL EYU9NMTE EYU9XHID EYUTNAGA
    

Fix information

  • Fixed component name

    CICS TS Z/OS V6

  • Fixed component ID

    5655YA100

Applicable component levels

  • R400 PSY UI90367

       UP23/02/10 P F302 ¢

  • R40M PSY UI90368

       UP23/02/10 P F302 ¢

Fix is available

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[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
01 March 2023