IBM Support

PH50493: SORTING BY VERSION IN SYNERGY 7.2.2 GUI CAN CRASH SESSION WITH URE

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APAR status

  • Closed as program error.

Error description

  • This has been reported in Synergy 7.2.2.4.01 and 7.2.2.5.  It
    appears to affect larger databases.
    
    In the Synergy GUI, open Find > Objects and query for an object
    by name.
    
    Click on the 'Version' header to sort the results.  One click
    sorts the results as expected. Clicking on it a second time
    (sometimes it takes a few times) will generate an unhandled
    exception:
    
        WARNING: --- BEGIN UNHANDLED EXCEPTION ERROR REPORT ---
        An internal error has occurred at Thu Oct 13 10:47:39 EDT
    2022
        Unhandled runtime exception:
    java.lang.IllegalArgumentException
        Exception Message: Comparison method violates its general
    contract!
    
        Stack trace:
        java.lang.IllegalArgumentException: Comparison method
    violates its general contract!
            at
    java.util.ComparableTimSort.mergeLo(ComparableTimSort.java:755)
            at
    java.util.ComparableTimSort.mergeAt(ComparableTimSort.java:492)
            at
    java.util.ComparableTimSort.mergeCollapse(ComparableTimSort.java
    :417)
            at
    java.util.ComparableTimSort.sort(ComparableTimSort.java:224)
            ...
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Synergy User                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SORTING BY VERSION IN SYNERGY 7.2.2 GUI CAN CRASH SESSION    *
    * WITH                                                         *
    * URE                                                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in Rational Synergy Fix-Pack 7.2.2.6
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH50493

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    722

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-10-27

  • Closed date

    2023-07-31

  • Last modified date

    2023-07-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSRNYG","label":"Rational Synergy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"722"}]

Document Information

Modified date:
31 July 2023