IBM Support

PH41192: CALCULATION QUEUE GENERATES EXCESSIVE NUMBERS OF RECORDS TO RECALCULATE

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APAR status

  • Closed as program error.

Error description

  • The calculation queuing system will sometimes exceed reasonable
    limits on checking for recalculation.  In extreme cases, this
    case cause out-of-memory errors, leading to Java heap memory
    exceptions.
    Even operations involving a small number of objects can generate
    calculation queues in the thousands or tens of thousands of
    records to process, consuming a large amount of system
    resources.
    

Local fix

  • To clear the calculation queue manually:
    1. Stop the OpenPages services
    2. Connect to the database
    3. Run the query:
    delete from tb_calc_queue;
    4. Restart services
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CALCULATION QUEUE GENERATES EXCESSIVE NUMBERS OF RECORDS TO  *
    * RECALCULATE                                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 4 (8.2.0.4). See the following document for details on       *
    * obtaining OpenPages 8.2.0.4:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-4                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH41192

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-07

  • Closed date

    2021-12-20

  • Last modified date

    2021-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
21 December 2021