APAR status
Closed as program error.
Error description
The calculation queuing system will sometimes exceed reasonable limits on checking for recalculation. In extreme cases, this case cause out-of-memory errors, leading to Java heap memory exceptions. Even operations involving a small number of objects can generate calculation queues in the thousands or tens of thousands of records to process, consuming a large amount of system resources.
Local fix
To clear the calculation queue manually: 1. Stop the OpenPages services 2. Connect to the database 3. Run the query: delete from tb_calc_queue; 4. Restart services
Problem summary
**************************************************************** * USERS AFFECTED: * * OpenPages Users * **************************************************************** * PROBLEM DESCRIPTION: * * CALCULATION QUEUE GENERATES EXCESSIVE NUMBERS OF RECORDS TO * * RECALCULATE * **************************************************************** * RECOMMENDATION: * * Customers should download OpenPages with Watson 8.2 Fix Pack * * 4 (8.2.0.4). See the following document for details on * * obtaining OpenPages 8.2.0.4: * * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa * * ck-4 * ****************************************************************
Problem conclusion
We made a change to the logic that corrects this. Customers should download OpenPages with Watson 8.2 Fix Pack 4 (8.2.0.4). See the following document for details on obtaining OpenPages 8.2.0.4: https://www.ibm.com/support/pages/openpages-watson-82-fix-pack-4
Temporary fix
Comments
APAR Information
APAR number
PH41192
Reported component name
OPENPAGES GRC
Reported component ID
5725D5100
Reported release
820
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-07
Closed date
2021-12-20
Last modified date
2021-12-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OPENPAGES GRC
Fixed component ID
5725D5100
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]
Document Information
Modified date:
21 December 2021