APAR status
Closed as program error.
Error description
Applications that make use of Microsoft Windows AppContainers (for example, Adobe Acrobat Reader DC) may crash opening files, or attempting to display the file open dialog box, after updating to ClearCase 9.0.2.3 or 9.0.1.11.
Local fix
Contact the application vendor to determine how to disable AppContainers for the application.
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of ClearCase with Microsoft Windows AppContainers. * **************************************************************** * PROBLEM DESCRIPTION: * * Applications that make use of Microsoft Windows * * AppContainers (for example, Adobe Acrobat Reader DC) may * * crash opening files, * * or attempting to display the file open dialog box, after * * updating to ClearCase 9.0.2.3 or 9.0.1.11. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearCase versions 9.0.1.13 9.0.2.5 and 9.1.0.2
Temporary fix
Comments
APAR Information
APAR number
PH38541
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-29
Closed date
2022-01-02
Last modified date
2022-01-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901"}]
Document Information
Modified date:
03 January 2022