PH38291: INCOMPLETE DISPLAY OF USERNAME IN VIEW

APAR status

• Closed as program error.

Error description

• Description:
  The username of a user (e.g. in a User Selector Field) is not
  displayed fully, if the name contains a hyphen "-". Then only
  the characters until the hyphen are displayed and also the last
  name is not displayed.
  Its working in IBM OpenPages with Watson: 8.2.0.1 (Build
  8.2.0.1.1-5 2021/02/15 12:17:41) build, but not working in IBM
  OpenPages with Watson: 8.2.0.2 (Build 8.2.0.2-121 2021/03/15
  23:07:54) build. It?s a regression.
  
  Workaround:
  None
  
  Prerequisites: Open pages 8.2.0.2 with standard test data
  
  
  Steps to Reproduce:
  
  1.	Login to Open pages Task UI
  2.	Goto cogwheel > User and securities >Users
  3.	Create a new user > Fill in the mandatory Field  ( Ensure you
  give a hypen ?-?  in the first name ) , click save
  
  
  4.	Create a Business Entity
  a.	Navigate to Organization -> Business Entities
  b.	Click on the ?Add New?
  c.	Fill in the required fields and click ?Save?
  d.	Add Compliance Owner as a new User created above > upon
  selecting  name of the new user is displayed I in characters
  until the hyphen and last name is not displayed
  
  Workaround:
  None
  
  Expected Results: Full user name must be displayed
  
  
  Actual Results: Only Character before hyper ?-? of the first
  name is displayed and last name is not displayed
  
  Error Message:
  None
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * OpenPages Users                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * INCOMPLETE DISPLAY OF USERNAME IN VIEW                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Customers should download OpenPages with Watson 8.2 Fix Pack *
  * 3 (8.2.0.4). See the following document for details on       *
  * obtaining OpenPages 8.2.0.4:                                 *
  * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
  * ck-4                                                         *
  ****************************************************************
  

Problem conclusion

• We have fixed this so when a name contains a hyphen "-" the rest
  of the name is displayed.
  
  Customers should download OpenPages with Watson 8.2 Fix Pack 3
  (8.2.0.4). See the following document for details on obtaining
  OpenPages 8.2.0.4:
  https://www.ibm.com/support/pages/openpages-watson-82-fix-pack-4
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OPENPAGES GRC

• Fixed component ID

  5725D5100

Applicable component levels