IBM Support

PH38291: INCOMPLETE DISPLAY OF USERNAME IN VIEW

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APAR status

  • Closed as program error.

Error description

  • Description:
    The username of a user (e.g. in a User Selector Field) is not
    displayed fully, if the name contains a hyphen "-". Then only
    the characters until the hyphen are displayed and also the last
    name is not displayed.
    Its working in IBM OpenPages with Watson: 8.2.0.1 (Build
    8.2.0.1.1-5 2021/02/15 12:17:41) build, but not working in IBM
    OpenPages with Watson: 8.2.0.2 (Build 8.2.0.2-121 2021/03/15
    23:07:54) build. It?s a regression.
    
    Workaround:
    None
    
    Prerequisites: Open pages 8.2.0.2 with standard test data
    
    
    Steps to Reproduce:
    
    1.	Login to Open pages Task UI
    2.	Goto cogwheel > User and securities >Users
    3.	Create a new user > Fill in the mandatory Field  ( Ensure you
    give a hypen ?-?  in the first name ) , click save
    
    
    4.	Create a Business Entity
    a.	Navigate to Organization -> Business Entities
    b.	Click on the ?Add New?
    c.	Fill in the required fields and click ?Save?
    d.	Add Compliance Owner as a new User created above > upon
    selecting  name of the new user is displayed I in characters
    until the hyphen and last name is not displayed
    
    Workaround:
    None
    
    Expected Results: Full user name must be displayed
    
    
    Actual Results: Only Character before hyper ?-? of the first
    name is displayed and last name is not displayed
    
    Error Message:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * INCOMPLETE DISPLAY OF USERNAME IN VIEW                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 3 (8.2.0.4). See the following document for details on       *
    * obtaining OpenPages 8.2.0.4:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-4                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH38291

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-21

  • Closed date

    2021-12-09

  • Last modified date

    2021-12-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
10 December 2021