IBM Support

PH37480: OP 8202 IF1 - USERS GROUP ASSOCIATION NAMES WHICH HAS A HYPHEN CHARACTER (? - ?) IN THEM ARE BEING TRUNCATED ON TFUI.

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APAR status

  • Closed as program error.

Error description

  • Subject: OP 8202 IF1 - Users Group Association names which has a
    hyphen character (? - ?) in them are being truncated on TFUI.
    
    Description:
    When accessing the users administration screen from the task
    focused UI, the users group associations which has a hyphen
    character(? - ?) in them are being truncated so we cannot see
    what the group is.
    If you access the User Admin screen from the Standard UI - they
    display properly.
    
    Workaround:
    On Standard UI Group names are displayed:
    1.	Switch to Standard UI -> Administration -> Users -> search
    for user that groups are associated from ?view,Edit or Disable
    user?.
    
    2.	On next page user page -> navigate to ?Group Memberships?
    then we see Group names are displayed full.
    
    
    
    Prerequisites:
    
    On OpenPages 8.2.0.2
    1.	Create a new organizational group
    a.	Login as OPAdmin and click setting icon -> Users and Security
    -> Domains & Groups.
    b.	Click Groups.
    c.	Expand the list and click the name of the group to which the
    new group belongs. If no there is no existing group, select the
    Workflow, Reporting and Others group.
    d.	From the selected group page, go to the Groups section and
    click New.
    e.	Make sure to add ? ?? in the group name to test the
    functionality.(Eg:CU ? Control)
    
    f.	Complete the required information for the new group and click
    Add. We see parent group's page is displayed with the new group
    listed in the Groups section.
    g.	Open the group from the Groups tab and complete the remaining
    sections.
    
    
    h.	Repeat step 1d to 1g until we create 4-5 groups.
    2.	Associate groups to the existing user
    a.	Navigate to settings icon -> Users and Security ->Users
    b.	Select any user from the list of users  (Eg:Peter)
    c.	From locales and profiles menu check if the user has current
    profile that you are working ,if not edit the profile and click
    save.
    
    d.	Navigate to Group Memberships on same page ->Click on
    ?Associate Groups? ->under Group Name search for groups that you
    created in step1.
    e.	Select all the groups that you created then click Add.
    f.	Observe that the hyphen "-" is removed from the group names
    
    
    
    
    Steps to Reproduce:
    
    On TFUI Group names are truncated:
    
    1.	Navigate to settings icon -> Users and Security
    ->Users->Select the user that you associated groups in step 2d.
    2.	On user screen drop down to ?Group Memberships? and we can
    see that Group names are being truncated.
    3.	We will not be able to view the full name of Group.
    
    
    
    
    Expected Results:
    The User?s Group Association names should display completely
    
    Actual Results:
    The Users Group Association names which has a hyphen character
    (? - ?) in them are being truncated on TFUI.
    
    Error Message:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OP 8202 IF1 - USERS GROUP ASSOCIATION NAMES WHICH HAS A      *
    * HYPHEN CHARACTER (? - ?) IN THEM ARE BEING TRUNCATED ON      *
    * TFUI.                                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 3 (8.2.0.4). See the following document for details on       *
    * obtaining OpenPages 8.2.0.4:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-4                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH37480

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-24

  • Closed date

    2021-12-08

  • Last modified date

    2021-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
09 December 2021