IBM Support

PH36996: FRAGMENTED TRAFFIC NOT BEING FORWARDED THROUGH THE LOAD BALANCER

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APAR status

  • Closed as program error.

Error description

  • IPv4 fragmented traffic is not forwarded through the load
    balancer. Packet counts do not indicate that the packets are
    discarded or in error.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Load       *
    *                  Balancer users                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: Fragmented traffic is not forwarded.    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When Load Balancer receives fragment packets, it does not
    forward the traffic to the backend servers.
    

Problem conclusion

  • The Load Balancer selects the backend server based upon the
    first fragment which is indicated in the packet with a
    fragment offset of 0 and the 'more fragments' bit set.  The
    Load Balancer was not correctly detected the first fragment so
    it never selecting a server and never forwarding the
    fragmented traffic.
    
    Fix levels:
       8.5.5.20
       9.0.5.9
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH36996

  • Reported component name

    WS EDGE LB IPV4

  • Reported component ID

    5724H8812

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-06

  • Closed date

    2021-06-02

  • Last modified date

    2021-06-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS EDGE LB IPV4

  • Fixed component ID

    5724H8812

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5"}]

Document Information

Modified date:
03 June 2021