APAR status
Closed as program error.
Error description
DMGR FAILS TO START, WITH MSG DCUT0003E: 32 BIT NATIVE LIBRARY HEAPDETECT COULD NOT BE LOADED. EMBEDDED EXCEPTION=HEAPDETECT
Local fix
Issue the following commands to cd /mnt1/wasv85config/c1cell/c1nodea/AppServer extattr +ap ./lib/libProcessCPU.so extattr +ap ./lib/libNodeDetect.so extattr +ap ./lib/libHeapDetect.so The extattr command is described here: https://www.ibm.com/support/k nowledgecenter/SSLTBW_2.3.0/com.ibm.zos.v2r3.bpxa500/xattr.htm a is for marking the load module APF AUTHORIZED. p is for marking the load module PROGRAM CONTROLLED.
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server WAS ND edition- Virtual * * Enterprise/IM Component * **************************************************************** * PROBLEM DESCRIPTION: DMGR fails to start with message * * DCUT0003E: 32 BIT NATIVE LIBRARY * * HEAPDETECT COULD NOT BE LOADED. * * EMBEDDED EXCEPTION=HEAPDETECT * **************************************************************** * RECOMMENDATION: * **************************************************************** 32 bit native libraries failed to load on Z/OS with error "DMGR fails to start with message DCUT0003E: 32 BIT NATIVE LIBRARY HEAPDETECT COULD NOT BE LOADED. EMBEDDED EXCEPTION=HEAPDETECT" due to extended attributes being incorrectly set
Problem conclusion
Updated the code to ensure extended attributes for 32 bit libraries are set correctly on Z/OS when installing or updating 32 bit libraries. The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.20. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Comments
APAR Information
APAR number
PH36840
Reported component name
WEBSPHERE FOR Z
Reported component ID
5655I3500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-04-29
Closed date
2021-05-28
Last modified date
2021-06-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE FOR Z
Fixed component ID
5655I3500
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850"}]
Document Information
Modified date:
03 June 2021