APAR status
Closed as program error.
Error description
If there are multiple takeovers, arp tables may not update correctly to route packets to the active load balancer.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: IBM WebSphere Application Server Edge Load * * Balanacer for IPv4 and IPv6 users * **************************************************************** * PROBLEM DESCRIPTION: With Load Balancer high availability * * configured, the active load balancer * * may not receive traffic. * **************************************************************** * RECOMMENDATION: * **************************************************************** With high availability configured between load balancers, traffic may be directed to the standby load balanacer by routers instead of the active load balancer. The standby load balancer discards the traffic. Traffic is not forwarded.
Problem conclusion
When a load balancer issues a takeover to become the active load balancer, the load balancer broadcasts an ARP update which notifies routers to send cluster traffic to the new load balancer. If takeovers occur quickly between the load balancers such that multiple ARP updates are broadcast, the router may receive the updates in a different order such that it forwards traffic to the standby load balancer. Code change was made such that the standby load balancer notifies the active load balancer when transitioning into a standby state. When the active load balancer receives this notification, it broadcasts an ARP update for the cluster addresses again to ensure the router has the correct entry. Fix levels: 8.5.5.20 9.0.5.9
Temporary fix
Comments
APAR Information
APAR number
PH36755
Reported component name
WS EDGE LB IPV4
Reported component ID
5724H8812
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-04-28
Closed date
2021-05-03
Last modified date
2021-05-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WS EDGE LB IPV4
Fixed component ID
5724H8812
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5"}]
Document Information
Modified date:
04 May 2021