IBM Support

PH36415: WORKFLOW ACTION LABEL NOT USED IN ?ACTIONS? MENU, WORKFLOW ACTION NAME USED INSTEAD

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APAR status

  • Closed as program error.

Error description

  • Description:
    
    When the administrator updates a workflow action label that
    label is not used in the ?Actions? drop-down menu.  Instead the
    Workflow Action Name is always used.
    
    This behavior is regression from OP 8.2.0.1 where the Workflow
    Action Label was used.
    
    Prerequisites:
    
    NOTE:  For these steps we will use the Issue workflow that comes
    with the product.  However, this can be reproduced for any/all
    workflows.
    
    OP 8.2.0.2
    
    1.	Log in as Administrator
    2.	Update the Workflow Actions Label
    a.	Click on ?Open Administrator Menu? -> Solution Configuration
    -> Workflows
    b.	Search for ?Issue?
    c.	Click on ?Issue Review Workflow?
    d.	Click on the arrow/action between ?In Progress? and ?In
    Review? to display the action properties
    e.	In the ?Action Properties? pane on the right update the
    ?Label?
    f.	Click on ?Edit? under the label and update any other labels
    that show the name
    g.	Click ?Done?
    h.	Click ?Publish?
    3.	Create the Business Entity
    a.	Navigate to ?Open Primary Menu? -> Organization -> Business
    Entities
    b.	Click ?Add New?
    c.	Fill in Required fields and click ?Save?
    4.	Crate the Issue
    a.	Navigate to ?Open Primary Menu? -> Remediation -> Issues
    b.	Click on ?Add New?
    c.	Fill in the required fields
    d.	Click ?Save?
    
    
    Steps to Reproduce:
    
    1.	Check the Actions Menu
    a)	From the ?Issue? created above click on the ?Actions? menu
    b)	Note you still see ?Submit for Review? not your updated label
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORKFLOW ACTION LABEL NOT USED IN ?ACTIONS? MENU, WORKFLOW   *
    * ACTION NAME USED INSTEAD                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2.0.2 Interim Fix 2    *
    * from Passport Advantage. See the following document for      *
    * details on obtaining OpenPages 8.2.0.2 Interim Fix 2:        *
    * https://www.ibm.com/support/pages/openpages-watson-8202-inte *
    * rim-fix-2                                                    *
    ****************************************************************
    

Problem conclusion

  • The workflow action dropdown button was displaying the 'name'
    value instead of the correct 'nameLabel' value.  We made a
    change to correct that.
    
    Customers should download OpenPages 8.2.0.2 Interim Fix 2 from
    Passport Advantage. See the following document for details on
    obtaining OpenPages 8.2.0.2 Interim Fix 2:
    https://www.ibm.com/support/pages/openpages-watson-8202-interim-
    fix-2
    
    NOTE:  This issue is fixed in the 8.2.0.2 Interim Fix 2, and
    also fixed in our upcoming fixpack on the 8.2 stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH36415

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-19

  • Closed date

    2021-05-26

  • Last modified date

    2021-05-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
27 May 2021