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PH36116: "OP-03100 THE REQUESTED OBJECT WAS NOT FOUND" AT A PAST REPORTING PERIOD FOR A RISK OBJECT DELETED A AT CURRENT REPORTING PERIOD

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APAR status

  • Closed as program error.

Error description

  • Description:
    When accessing a Risk object existing at a past reporting
    period, being previously deleted at a current reporting period,
    there might be an error "OP-03100 The requested object was not
    found".
    
    Workaround:
    Not found
    
    Prerequisites:
    OpenPages 8.2.0.0 with standard test data
    
    1. Login to OP Task UI
    
    2. Go to Assessments -> Risks and create a Risk (click Add New,
    use for example RiskTest1 as name, feel in other mandatory
    fields)
    
    3. Create a new Risk Task view:
    ?	Go to Cogwheel -> Solution Configuration -> Views and click
    "Add New" to create a new Risk Task view, mark it to be default
    ?	Add a section Section1
    ?	Add Card field Card1 to Section1 with Actions "Add New" set as
    Sidebar
    ?	Add Grid field Grid1 to Section1 with Actions "Add New" set as
    Sidebar
    ?	Publish the view
    ?	Open the risk RiskTest1 and ensure it is using RiskView1 view
    (to see debug info go to Cogwheel -> Other and mark Display
    Debug Info)
    
    4. Go to Cogwheel and Enable System Admin Mode (SAM)
    5. Go to Cogwheel -> Reporting Period -> Reporting Periods and
    click "Add Finalized" to create a reporting period, use name for
    example Risk1RP
    6. Once the reporting period is created, disable SAM.
    7. Go to Assessments -> Risks, find the risk RiskTest1 and
    delete it.
    
    Steps to Reproduce:
    
    1. Login to OP Task UI
    2. Open User menu - > Change Reporting Period and select
    reporting period Risk1RP
    3. Go to Assessments -> Risks and find the risk RiskTest1
    4. Select RiskTest1 - "OP-03100 The requested object was not
    found" error is displayed
    
    
    Expected Results:
    No error message
    
    Actual Results:
    "OP-03100 The requested object was not found"
    
    Error Message:
    "OP-03100 The requested object was not found"
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * "OP-03100 THE REQUESTED OBJECT WAS NOT FOUND" AT A PAST      *
    * REPORTIN G PERIOD FOR A RISK OBJECT DELETED A AT CURRENT     *
    * REPORTING PERIOD                                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 4 (8.2.0.4). See the following document for details on       *
    * obtaining OpenPages 8.2.0.4:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-4                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH36116

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-08

  • Closed date

    2021-12-07

  • Last modified date

    2022-04-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
20 April 2022