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PH36085: REPEATING UPDATE AND ROLLBACK BETWEEN 8.5.0.0 AND 8.5.5.19 FAILS

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APAR status

  • Closed as program error.

Error description

  • Updated to com.ibm.websphere.zOS.v85_8.5.5019.20210118_0420
Rolled back to com.ibm.websphere.zOS.v85_8.5.0.20120501_1118
Updated to com.ibm.websphere.IBMJAVA.v70_7.0.10075.20210116_1154
Rolled back to
com.ibm.websphere.IBMJAVA.v70_7.0.1000.20120424_1539

and then the error when trying to reinstall was 19

CRIMA1020E ERROR: Error during "install" phase:
CRIMA1020E ERROR: Failed to extract zip
com.ibm.websphere.WAS.server_533_all.all
8.5.5018.202009102319. File
/u/boss/build59/W855S19.im/usr/lpp/zWebSphere/V8R5/properties/lo
gin.info already exists.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:  All users of IBM WebSphere Application      *
*                  Server                                      *
****************************************************************
* PROBLEM DESCRIPTION: REPEATING UPDATE AND ROLLBACK BETWEEN   *
*                      8.5.0.0 AND 8.5.5.19 FAILS              *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
WebSphere Application Server may fail when performing a
rollback operation on zOS using IBM installer. The failure may
indicate that it failed to extract zip because login.info
already exists.

    



Problem conclusion


    

  • The fix is to add logic to delete login.info after rollback to
8.5.0.0. The fix for this APAR is targeted for inclusion in fix
pack 8.5.5.20. For more information, see 'Recommended Updates
for WebSphere Application Server':
https://www.ibm.com/support/pages/node/715553

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH36085
    • 

  • Reported component name
    WEBS APP SERV N
    • 

  • Reported component ID
    5724H8800
    • 

  • Reported release
    850
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-04-07
    • 

  • Closed date
    2021-05-03
    • 

  • Last modified date
    2021-05-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WEBS APP SERV N
    • 

  • Fixed component ID
    5724H8800
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            02 November 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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