IBM Support

PH35681: LOAD BALANCER FOR IPV4 AND IPV6 DOES NOT SEND RESETS TO CLIENTS WHEN SERVER DETECTED OFFLINE AND PORT RESET ENABLED.

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APAR status

  • Closed as program error.

Error description

  • If port reset is configured and the server is marked offline
    by an advisor, a RST packet should be sent to each client with
    an active connection to that server. No RST (reset) is sent to
    the clients.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Edge Load  *
    *                  Balancer for IPv4 and IPv6 users            *
    ****************************************************************
    * PROBLEM DESCRIPTION: The port level reset function does      *
    *                      not immediately send RST to clients     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Load Balancer has a port level reset function that
    notifies clients to reset the connection when the backend
    server the connection is using is detected down. The reset
    packt is not sent to the client immediately when the server is
    detected down.
    

Problem conclusion

  • The reset packet was not sent to connected clients until the
    client sent a packet to the load balancer. Corrected the code
    to send a RST packet to connected clients immediately when the
    server is detected offline and port reset is set to yes.
    
    Fix levels:
       8.5.5.20
       9.0.5.9
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH35681

  • Reported component name

    WS EDGE LB IPV4

  • Reported component ID

    5724H8812

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-24

  • Closed date

    2021-05-03

  • Last modified date

    2021-05-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS EDGE LB IPV4

  • Fixed component ID

    5724H8812

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5"}]

Document Information

Modified date:
04 May 2021