IBM Support

PH35247: FOCUS UI ? INLINE GUIDANCE READ ONLY FIELD AUTOMATICALLY CHANGEDCAUSING ERROR

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APAR status

  • Closed as program error.

Error description

  • When trying to add an Inline Guidance between 2 sections in a
    task view, trying to Publish this will error out with the
    following message: :Inline Guidance-0003 Read only fields must
    not be required.
    To be able to publish the changes, the user must go to the JSON
    file and manually change the option : Read only to False.
    
    While investigating, it seems related to when dragging System
    Fields into the panel, as the json gets regenerated and the read
    only field for the Inline Guidance changes from false to true.
    It?s sometimes hard to reproduce though.
    
    Workaround: Manually edit the JSON and change the Inline
    Guidance option : ?required : false?.
    
    Prerequisites:
    
    Steps to Reproduce:
    1.	Add a new Task View. Select the Issue object type
    2.	Add a Section
    3.	Add a Columns into the section
    4.	Drag 2 system fields to the columns, Created By  and Created
    Date.
    5.	Now drag an Inline Guidance after the columns, and enter some
    values to fill it.
    
    6.	Add another Columns into the section after the Inline
    Guidance
    7.	Now drag the Description field into the Columns.
    8.	Now drag another system field, eg. Last Modification Date,
    after the second Columns.
    9.	Publish this view. This should publish without issues.
    10.	Now drag the Last Modification Date field into the second
    Columns and drop it under Description
    11.	Now click on the Inline Guidance. And error should pop up.
    
    Expected Results:
          Changes to the view should be able to publish the changes.
    
    Actual Results:
           An error occurs and to be able to publish the changes,
    the user has to change the JSON file manually to : required to
    false.
    
    Error Message:
          :Inline Guidance-0001 Read only fields must not be
    required
    

Local fix

  • Manually edit the JSON and change the Inline Guidance option :
    ?required : false?.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  FOCUS UI - INLINE GUIDANCE READ ONLY FIELD AUTOMATICALLY    *
    * CHANGED CAUSING ERROR                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 2 (8.2.0.3). See the following document for details on       *
    * obtaining OpenPages 8.2.0.3:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-3                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH35247

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-11

  • Closed date

    2021-08-10

  • Last modified date

    2021-08-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810"}]

Document Information

Modified date:
11 August 2021