IBM Support

PH34252: ULB SLOW TO DETECT SERVERDOWN IF THE OS GOES DOWN.

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APAR status

  • Closed as program error.

Error description

  • Javacores show the Manager thread is waiting for advisor
    processing.
    
    Advisor thread shows a thread with ADV_Base.advise on the
    callstack.
    
    Manager thread shows blocked in MGR_Manager.run
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Load       *
    *                  Balancer users                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: The serverDown script does not          *
    *                      execute immediately when a server is    *
    *                      down. Packets are forwarded to an       *
    *                      offline server.                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The manager.log (at loglevel 3 or higher) will show these
    messages before the delays occurs:
    MGR: Updating weights to the Executor.
    MGR: bWakeUpNow == true.
    The manager reports will show an advisor load of -1 but the
    weight will be greater than 0.
    

Problem conclusion

  • The advisor and manager code uses thread synchronization to
    run concurrently. The advisor code was holding the lock
    mechanism while detecting the server state.
    
    Modified the code such that the advisor does not hold the lock
    while detecting the server state.
    
    Fix levels:
       8.5.5.20
       9.0.5.8
    

Temporary fix

  • Delay is reduced if LB's server pings are not disabled (enabled
    by default, java property LB_ADV_NO_PING disables) and advisor
    retries are not configured.
    

Comments

APAR Information

  • APAR number

    PH34252

  • Reported component name

    WS EDGE LB IPV4

  • Reported component ID

    5724H8812

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-02-08

  • Closed date

    2021-02-12

  • Last modified date

    2021-02-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS EDGE LB IPV4

  • Fixed component ID

    5724H8812

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900"}]

Document Information

Modified date:
14 February 2021