IBM Support

PH33762: LARGE BULK UPDATES OF OPENPAGES DATA WITH CALCULATIONS CAN LEAD TO DATABASE TRANSACTION LOCK AND TIMEOUT ERRORS

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APAR status

  • Closed as program error.

Error description

  • When there are large automation or FastMap jobs to load/update
    objects and defined calculations on impacted objects, there may
    be transaction timeout/rollback or slow
    calculation/automation/data-load processing.
    

Local fix

  • Disable calculations during load, then re-enable and update
    afterwards
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  LARGE BULK UPDATES OF OPENPAGES DATA WITH CALCULATIONS CAN  *
    * LEAD TO DATABASE TRANSACTION LOCK AND TIMEOUT ERRORS         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2.0.1 Interim Fix 1    *
    * from Passport Advantage. See the following document for      *
    * details on obtaining OpenPages 8.2.0.1 Interim Fix 1:        *
    * https://www.ibm.com/support/pages/openpages-watson-8201-inte *
    * rim-fix-1                                                    *
    ****************************************************************
    

Problem conclusion

  • There were a few things we had to change to correct this.  The
    main issue was to eliminate a lock contention.  We also made
    some changes to optimize the preference object update.
    
    Customers should download OpenPages 8.2.0.1 Interim Fix 1 from
    Passport Advantage. See the following document for details on
    obtaining OpenPages 8.2.0.1 Interim Fix 1:
    https://www.ibm.com/support/pages/openpages-watson-8201-interim-
    fix-1
    
    NOTE:  This issue is fixed in the 8.2.0.1 Interim Fix 1, and
    also fixed in our upcoming fixpack on the 8.2 stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH33762

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-25

  • Closed date

    2021-02-17

  • Last modified date

    2021-02-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
27 February 2021