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PH33071: WHEN CLICKING "DOWNLOAD ALL LOGS" ON CANCELLED PROCESS REQUEST, 500 ERROR OCCUR

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APAR status

  • Closed as program error.

Error description

  • When clicking "Download All Logs" on cancelled process request,
    500 error occurs
    Abridged Stack trace for IBM Java version 1.8.0_172
    (1.8.0_172-b11)
    ERROR https-jsse-nio-0.0.0.0-8443-exec-13
    com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStreaming
    Output - Unable to download log files; processes may still be
    running.
    com.urbancode.air.i18n.TranslatableException: Unable to download
    log files; processes may still be running.
        at
    com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStreaming
    Output.addChildActivitiesToZip(WorkflowTraceZipFileStreamingOutp
    ut.java:278)
        at
    com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStreaming
    Output.addTraceToZip(WorkflowTraceZipFileStreamingOutput.java:16
    6)
        at
    com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStreaming
    Output.addChildActivitiesToZip(WorkflowTraceZipFileStreamingOutp
    ut.java:249)
        at
    com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStreaming
    Output.addTraceToZip(WorkflowTraceZipFileStreamingOutput.java:16
    6)
        at
    com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStreaming
    Output.write(WorkflowTraceZipFileStreamingOutput.java:136)
    
    ERROR https-jsse-nio-0.0.0.0-8443-exec-13
    com.urbancode.ds.web.util.UCDExceptionMapper - HTTP 500 Internal
    Server Error
    javax.ws.rs.WebApplicationException: HTTP 500 Internal Server
    Error
        at
    com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStreaming
    Output.write(WorkflowTraceZipFileStreamingOutput.java:140)
        at
    org.glassfish.jersey.message.internal.StreamingOutputProvider.wr
    iteTo(StreamingOutputProvider.java:55)
        at
    org.glassfish.jersey.message.internal.StreamingOutputProvider.wr
    iteTo(StreamingOutputProvider.java:37)
        at
    org.glassfish.jersey.message.internal.WriterInterceptorExecutor$
    TerminalWriterInterceptor.invokeWriteTo(WriterInterceptorExecuto
    r.java:242)
        at
    org.glassfish.jersey.message.internal.WriterInterceptorExecutor$
    TerminalWriterInterceptor.aroundWriteTo(WriterInterceptorExecuto
    r.java:227)
        at
    org.glassfish.jersey.message.internal.WriterInterceptorExecutor.
    proceed(WriterInterceptorExecutor.java:139)
        at
    com.urbancode.ds.web.rest.ClientAbortExceptionWriterInterceptor.
    aroundWriteTo(ClientAbortExceptionWriterInterceptor.java:37)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When clicking "Download All Logs" on cancelled process       *
    * request,                                                     *
    * 500 error occurs                                             *
    * Abridged Stack trace for IBM Java version 1.8.0_172          *
    * (1.8.0_172-b11)                                              *
    * ERROR https-jsse-nio-0.0.0.0-8443-exec-13                    *
    * com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStrea *
    * ming                                                         *
    * Output - Unable to download log files; processes may still   *
    * be                                                           *
    * running.                                                     *
    * com.urbancode.air.i18n.TranslatableException: Unable to      *
    * download                                                     *
    * log files; processes may still be running.                   *
    *     at                                                       *
    * com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStrea *
    * ming                                                         *
    * Output.addChildActivitiesToZip(WorkflowTraceZipFileStreaming *
    * Outp                                                         *
    * ut.java:278)                                                 *
    *     at                                                       *
    * com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStrea *
    * ming                                                         *
    * Output.addTraceToZip(WorkflowTraceZipFileStreamingOutput.jav *
    * a:16                                                         *
    * 6)                                                           *
    *     at                                                       *
    * com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStrea *
    * ming                                                         *
    * Output.addChildActivitiesToZip(WorkflowTraceZipFileStreaming *
    * Outp                                                         *
    * ut.java:249)                                                 *
    *     at                                                       *
    * com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStrea *
    * ming                                                         *
    * Output.addTraceToZip(WorkflowTraceZipFileStreamingOutput.jav *
    * a:16                                                         *
    * 6)                                                           *
    *     at                                                       *
    * com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStrea *
    * ming                                                         *
    * Output.write(WorkflowTraceZipFileStreamingOutput.java:136)   *
    *                                                              *
    * ERROR https-jsse-nio-0.0.0.0-8443-exec-13                    *
    * com.urbancode.ds.web.util.UCDExceptionMapper - HTTP 500      *
    * Internal                                                     *
    * Server Error                                                 *
    * javax.ws.rs.WebApplicationException: HTTP 500 Internal       *
    * Server                                                       *
    * Error                                                        *
    *     at                                                       *
    * com.urbancode.ds.web.rest.workflow.WorkflowTraceZipFileStrea *
    * ming                                                         *
    * Output.write(WorkflowTraceZipFileStreamingOutput.java:140)   *
    *     at                                                       *
    * org.glassfish.jersey.message.internal.StreamingOutputProvide *
    * r.wr                                                         *
    * iteTo(StreamingOutputProvider.java:55)                       *
    *     at                                                       *
    * org.glassfish.jersey.message.internal.StreamingOutputProvide *
    * r.wr                                                         *
    * iteTo(StreamingOutputProvider.java:37)                       *
    *     at                                                       *
    * org.glassfish.jersey.message.internal.WriterInterceptorExecu *
    * tor$                                                         *
    * TerminalWriterInterceptor.invokeWriteTo(WriterInterceptorExe *
    * cuto                                                         *
    * r.java:242)                                                  *
    *     at                                                       *
    * org.glassfish.jersey.message.internal.WriterInterceptorExecu *
    * tor$                                                         *
    * TerminalWriterInterceptor.aroundWriteTo(WriterInterceptorExe *
    * cuto                                                         *
    * r.java:227)                                                  *
    *     at                                                       *
    * org.glassfish.jersey.message.internal.WriterInterceptorExecu *
    * tor.                                                         *
    * proceed(WriterInterceptorExecutor.java:139)                  *
    *     at                                                       *
    * com.urbancode.ds.web.rest.ClientAbortExceptionWriterIntercep *
    * tor.                                                         *
    * aroundWriteTo(ClientAbortExceptionWriterInterceptor.java:37) *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.1.2.0                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.1.2.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH33071

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    705

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-05

  • Closed date

    2021-02-16

  • Last modified date

    2021-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"705"}]

Document Information

Modified date:
27 February 2021