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PH32847: AGENT CANNOT SEND ALERT IF TOTAL SYSTEM MEMORY IS MORE THAN 1TB - JAVA.LANG.NUMBERFORMATEXCEPTION BECAUSE OF THOUSAND SEPARATOR

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APAR status

  • Closed as program error.

Error description

  • Administration Agent cannot send mail alert if total system
    memory is more than 1 Terabyte . The problem seems to be caused
    by the comma character that is the thousand separator.
    Error in messages.log is this:
    [11/29/20 16:11:18:584 CET] 000000a4
    com.ibm.pa.kate.agent.service.PAKateAgentService             E
    Exception
    java.lang.NumberFormatException: For input string: "1,535.6"
     at
    sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.ja
    va:2056)
     at
    sun.misc.FloatingDecimal.parseDouble(FloatingDecimal.java:123)
     at java.lang.Double.parseDouble(Double.java:549)
     at
    com.ibm.pa.kate.agent.service.PAKateMemoryUsageNotificationServi
    ce.checkNotificationThresholds(PAKateMemoryUsageNotificationServ
    ice.java:42)
     at
    com.ibm.pa.kate.agent.service.PAKateAgentService.getServersStatu
    s(PAKateAgentService.java:553)
     at
    com.ibm.pa.kate.agent.service.PaKateServerUnresponsiveNotificati
    onService.checkNotificationThresholds(PaKateServerUnresponsiveNo
    tificationService.java:55)
     at
    com.ibm.pa.kate.agent.scheduler.ServerUnresponsiveNotificationTa
    sk.run(ServerUnresponsiveNotificationTask.java:34)
     at java.util.TimerThread.mainLoop(Timer.java:566)
     at java.util.TimerThread.run(Timer.java:516)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Planning Analytics Workspace update 2.0.60 or     *
    * later release                                                *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH32847

  • Reported component name

    PAW PLAN AN WKS

  • Reported component ID

    5737B03WK

  • Reported release

    204

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-12-18

  • Closed date

    2021-01-18

  • Last modified date

    2021-01-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PAW PLAN AN WKS

  • Fixed component ID

    5737B03WK

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"204"}]

Document Information

Modified date:
19 January 2021