IBM Support

PH32085: LB DOES NOT COMPUTE STICKYMASK CORRECTLY

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APAR status

  • Closed as program error.

Error description

  • When customer use stickymask, LB does not apply it to source
    network ip address.
    As result, LB considers some requests
    (client ip address belongs to same segment) as new affinity and
    forwards them to different backend server.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Load       *
    *                  Balancer for IPv4 and IPv6 users            *
    ****************************************************************
    * PROBLEM DESCRIPTION: Affinity not working as expected with   *
    *                      LB stickymask setting.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    With LB's stickymask feature, client affinity is grouped based
    on the client's IP address and the stickymask setting.
    Affinity is not grouped as expected when stickymask is used.
    

Problem conclusion

  • The stickymask was not set in the executor code. The executor
    selects a server and without the stickymask information,
    server selection was based upon the entire client IP address
    instead of the IP group created when the stickymask is applied.
    
    Fix levels:
       8.5.5.19
       9.0.5.7
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH32085

  • Reported component name

    WS EDGE LB IPV4

  • Reported component ID

    5724H8812

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-11-25

  • Closed date

    2020-12-07

  • Last modified date

    2020-12-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS EDGE LB IPV4

  • Fixed component ID

    5724H8812

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5"}]

Document Information

Modified date:
08 December 2020