APAR status
Closed as program error.
Error description
When customer use stickymask, LB does not apply it to source network ip address. As result, LB considers some requests (client ip address belongs to same segment) as new affinity and forwards them to different backend server.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: IBM WebSphere Application Server Load * * Balancer for IPv4 and IPv6 users * **************************************************************** * PROBLEM DESCRIPTION: Affinity not working as expected with * * LB stickymask setting. * **************************************************************** * RECOMMENDATION: * **************************************************************** With LB's stickymask feature, client affinity is grouped based on the client's IP address and the stickymask setting. Affinity is not grouped as expected when stickymask is used.
Problem conclusion
The stickymask was not set in the executor code. The executor selects a server and without the stickymask information, server selection was based upon the entire client IP address instead of the IP group created when the stickymask is applied. Fix levels: 8.5.5.19 9.0.5.7
Temporary fix
Comments
APAR Information
APAR number
PH32085
Reported component name
WS EDGE LB IPV4
Reported component ID
5724H8812
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-11-25
Closed date
2020-12-07
Last modified date
2020-12-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WS EDGE LB IPV4
Fixed component ID
5724H8812
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5"}]
Document Information
Modified date:
08 December 2020