IBM Support

PH31965: WAS SERVICE GENERATION FAILS ON SLES 15 AND ABOVE.

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APAR status

  • Closed as program error.

Error description

  • os not recognized at SLES 15 and above, despite the fact that
    we document it compatible.
    There seems to be a change in SLES
    in /etc release which breaks WebSphere/wasservice
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    *                  on SLES 15 and above                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: WAS service generation fails on SLES 15 *
    *                      and higher after SLES 15 migrated to    *
    *                      systemd.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When SLES 15 migrated to systemd, they removed the file
    /etc/SuSE-
    release that was used by WAS service to determine the OS version
    causing WAS service generation to fail.
    

Problem conclusion

  • WAS service generation also now checks for the standard systemd
    version file /etc/os-release on Linux systems to determine OS
    information.
    
    The fix for this APAR is targeted for inclusion in fix packs
    9.0.5.7 and 8.5.5.19. For more information, see 'Recommended
    Updates for WebSphere Application Server':
    https://www.ibm.com/support/pages/node/715553
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH31965

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-11-20

  • Closed date

    2021-01-30

  • Last modified date

    2021-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900"}]

Document Information

Modified date:
31 January 2021