IBM Support

PH31144: IN HOURLY PEAK REPORTS, MULTIPLE TOP-LEVEL RECORDS MAY BE SHOWN FOR PRODUCTS

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APAR status

  • Closed as program error.

Error description

  • For an ELM Floating license Hourly Concurrent Peak Usage report,
    two or more records may be shown for a Product per hour. This
    happens when the usage for the product occurs in multiple roles.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users using ELM products                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * It is possible that the reports generated for ELM products   *
    * show multiple records for the same entry.                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Upgrade to ART/Agent v. 9.0 which fixes the issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH31144

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    816

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-31

  • Closed date

    2020-12-23

  • Last modified date

    2020-12-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"816"}]

Document Information

Modified date:
24 December 2020