APAR status
Closed as program error.
Error description
When using the collector tool to collect a full log and configuration information, there is high memory consumption and users may encounter an OutOfMemoryError.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: High Memory Usage when using the * * collector tool * **************************************************************** * RECOMMENDATION: * **************************************************************** When using the collector tool to collect a full log and configuration information, there might be a high memory consumption and users may encounter an OutOfMemoryError.
Problem conclusion
The collector tool script was updated to include the max heap memory size. The fix for this APAR is targeted for inclusion in fix pack 8.5.5.19 and 9.0.5.7. For more information, see 'Recommended Updates for WebSphere Application Server': https://www.ibm.com/support/pages/node/715553
Temporary fix
Comments
APAR Information
APAR number
PH30984
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
900
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-10-28
Closed date
2020-11-10
Last modified date
2020-11-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
R850 PSY
UP
R900 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
01 November 2021