IBM Support

PH30713: WHEN RE-STARTING UCD SERVER ENCOUNTERING NULLPOINTEREXCEPTION WHILE CONNECTING WITH LICENSE SERVER

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APAR status

  • Closed as program error.

Error description

  • When starting UCD server which is installed on linux on Z
    hardware , you are getting below error
    
    java.lang.RuntimeException: Failed to start UrbanCode Deploy
            at
    com.urbancode.ds.UDeployServer.start(UDeployServer.java:662)
            at
    com.urbancode.container.tomcat.Container.run(Container.java:141)
            at
    com.urbancode.ds.UDeployServer.main(UDeployServer.java:339)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
    Method)
            at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.java:62)
            at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:43)
            at java.lang.reflect.Method.invoke(Method.java:498)
            at
    com.urbancode.launcher.Launcher.invokeMainMethod(Launcher.java:2
    51)
            at
    com.urbancode.launcher.Launcher.launch(Launcher.java:176)
            at
    com.urbancode.launcher.Launcher.main(Launcher.java:104)
    Caused by: java.lang.NullPointerException
            at
    com.urbancode.ds.rcl.RCLLicenseUtil.getAllFeatures(RCLLicenseUti
    l.java:169)
            at
    com.urbancode.ds.subsys.deploy.license.LicenseServerChangeMonito
    r.start(LicenseServerChangeMonitor.java:32)
            at
    com.urbancode.ds.subsys.deploy.license.LicenseServiceProvider.st
    art(LicenseServiceProvider.java:34)
            at
    com.urbancode.ds.subsys.deploy.license.LicenseServiceLookup.choo
    seProvider(LicenseServiceLookup.java:69)
            at
    com.urbancode.ds.subsys.deploy.license.LicenseServiceLookup.choo
    seProvider(LicenseServiceLookup.java:42)
            at
    com.urbancode.ds.UDeployServer.startLicensing(UDeployServer.java
    :1211)
            at
    com.urbancode.ds.UDeployServer.start(UDeployServer.java:558)
            ... 9 more
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When starting UCD server which is installed on linux on Z    *
    * hardware , you are getting below error                       *
    *                                                              *
    * java.lang.RuntimeException: Failed to start UrbanCode Deploy *
    *         at                                                   *
    * com.urbancode.ds.UDeployServer.start(UDeployServer.java:662) *
    *         at                                                   *
    * com.urbancode.container.tomcat.Container.run(Container.java: *
    * 141)                                                         *
    *         at                                                   *
    * com.urbancode.ds.UDeployServer.main(UDeployServer.java:339)  *
    *         at                                                   *
    * sun.reflect.NativeMethodAccessorImpl.invoke0(Native          *
    * Method)                                                      *
    *         at                                                   *
    * sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcce *
    * ssor                                                         *
    * Impl.java:62)                                                *
    *         at                                                   *
    * sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMe *
    * thod                                                         *
    * AccessorImpl.java:43)                                        *
    *         at java.lang.reflect.Method.invoke(Method.java:498)  *
    *         at                                                   *
    * com.urbancode.launcher.Launcher.invokeMainMethod(Launcher.ja *
    * va:2                                                         *
    * 51)                                                          *
    *         at                                                   *
    * com.urbancode.launcher.Launcher.launch(Launcher.java:176)    *
    *         at                                                   *
    * com.urbancode.launcher.Launcher.main(Launcher.java:104)      *
    * Caused by: java.lang.NullPointerException                    *
    *         at                                                   *
    * com.urbancode.ds.rcl.RCLLicenseUtil.getAllFeatures(RCLLicens *
    * eUti                                                         *
    * l.java:169)                                                  *
    *         at                                                   *
    * com.urbancode.ds.subsys.deploy.license.LicenseServerChangeMo *
    * nito                                                         *
    * r.start(LicenseServerChangeMonitor.java:32)                  *
    *         at                                                   *
    * com.urbancode.ds.subsys.deploy.license.LicenseServiceProvide *
    * r.st                                                         *
    * art(LicenseServiceProvider.java:34)                          *
    *         at                                                   *
    * com.urbancode.ds.subsys.deploy.license.LicenseServiceLookup. *
    * choo                                                         *
    * seProvider(LicenseServiceLookup.java:69)                     *
    *         at                                                   *
    * com.urbancode.ds.subsys.deploy.license.LicenseServiceLookup. *
    * choo                                                         *
    * seProvider(LicenseServiceLookup.java:42)                     *
    *         at                                                   *
    * com.urbancode.ds.UDeployServer.startLicensing(UDeployServer. *
    * java                                                         *
    * :1211)                                                       *
    *         at                                                   *
    * com.urbancode.ds.UDeployServer.start(UDeployServer.java:558) *
    *         ... 9 more                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.1.1.1                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.1.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH30713

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-20

  • Closed date

    2020-11-16

  • Last modified date

    2021-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710"}]

Document Information

Modified date:
29 January 2021