IBM Support

PH30517: ERROR IN LOGS DURING AN OPENPAGES SHUTDOWN

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APAR status

  • Closed as program error.

Error description

  • During an OpenPages stop server call, the following error can be
    seen in the message log.
    
    javax.resource.spi.ResourceAllocationException: Pool requests
    blocked for
    dataSource[UMDataSource]/connectionManager[default-0],
    connection pool is being shut down.
    at com.ibm.ejs.j2c.PoolManager.reserve(PoolManager.java:1292)
    at
    com.ibm.ejs.j2c.ConnectionManager.allocateMCWrapper(ConnectionMa
    nager.java:581)
    at
    com.ibm.ejs.j2c.ConnectionManager.allocateConnection(ConnectionM
    anager.java:314)
    at
    com.ibm.ws.rsadapter.jdbc.WSJdbcDataSource.getConnection(WSJdbcD
    ataSource.java:138)
    at
    com.ibm.ws.rsadapter.jdbc.WSJdbcDataSource.getConnection(WSJdbcD
    ataSource.java:112)
    at
    org.quartz.utils.JNDIConnectionProvider.getConnection(JNDIConnec
    tionProvider.java:157)
    at
    org.quartz.utils.DBConnectionManager.getConnection(DBConnectionM
    anager.java:108)
    at
    org.quartz.impl.jdbcjobstore.JobStoreCMT.getNonManagedTXConnecti
    on(JobStoreCMT.java:165)
    at
    org.quartz.impl.jdbcjobstore.JobStoreSupport.doRecoverMisfires(J
    obStoreSupport.java:3246)
    at
    org.quartz.impl.jdbcjobstore.JobStoreSupport$MisfireHandler.mana
    ge(JobStoreSupport.java:4012)
    at
    org.quartz.impl.jdbcjobstore.JobStoreSupport$MisfireHandler.run(
    JobStoreSupport.java:4033)
    at
    com.ibm.ws.threading.internal.PolicyTaskFutureImpl.run(PolicyTas
    kFutureImpl.java:715)
    at
    com.ibm.ws.threading.internal.PolicyExecutorImpl.runTask(PolicyE
    xecutorImpl.java:1135)
    at
    com.ibm.ws.threading.internal.PolicyExecutorImpl$GlobalPoolTask.
    run(PolicyExecutorImpl.java:189)
    at
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
    utor.java:1160)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
    cutor.java:635)
    at java.lang.Thread.run(Thread.java:820)
    
    Although shut down proceeds without issues, error message should
    not occur for a clean shutdown.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ERROR IN LOGS DURING AN OPENPAGES SHUTDOWN                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 2 (8.2.0.3). See the following document for details on       *
    * obtaining OpenPages 8.2.0.3:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-3                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH30517

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-13

  • Closed date

    2021-08-10

  • Last modified date

    2021-08-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
11 August 2021