IBM Support

PH29748: TIMEOUTS DO NOT WORK AS EXPECTED ON TOMCAT WITH JAXWS

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APAR status

  • Closed as program error.

Error description

  • SOAP services implementing JAX-WS on Tomcat are timing out after
    30 seconds with the following error output:
    org.apache.axis2.transport.http.HTTPSender sendViaPost
    INFO: Unable to sendViaPost to
    url[http://localhost:8080/MyServices/services/SalesOrderInformat
    ionService]
    java.net.SocketTimeoutException: Read timed out
    
    Apache documentation advises various options to change the
    time-out values ie.
    http://axis.apache.org/axis2/java/core/docs/http-transport.html#
    timeout_config
    http://axis.apache.org/axis2/java/core/docs/axis2config.html
    
    However adding the SO_TIMEOUT and the CONNECTION_TIMEOUT with
    increased values in Tomcat configuration files does not have any
    effect.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * EGL users implementing JAXWS applications                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Seen in EGL programs incorporating SOAP services             *
    * implementing JAX-WS on Tomcat                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The issue is fixed in 9.6.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH29748

  • Reported component name

    RATL BUS DEV

  • Reported component ID

    5724S5000

  • Reported release

    960

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-22

  • Closed date

    2021-07-21

  • Last modified date

    2021-07-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL BUS DEV

  • Fixed component ID

    5724S5000

Applicable component levels

[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSMQ79","label":"Rational Business Developer"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"960"}]

Document Information

Modified date:
22 July 2021