IBM Support

PH27741: SORTED BY IS NOT RESET PROPERLY FOR OBJECT PICKER WITHIN THE SAME GRID PAGE

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APAR status

  • Closed as program error.

Error description

  • When a sort is applied to a grid page and then you launch an
    object picker the sort causes issues with displaying the grid
    for the object picker and instead an error is seen.
    
    ? Open a process object with view
    SysView-Task-SOXProcess.json.zip
    (This is a oob system view, all the system should have this)
    ? Click on Copy Existing Risk and Associated Controls in Risk,
    Control information section to launch the object picker.
    ? Sort the grids by status. and click cancel.
    ? In Primary Business Entity section, click Update Other
    Business Entity to launch object picker.
    

Local fix

  • Do not use the sort on the original grid view
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  SORTED BY IS NOT RESET PROPERLY FOR OBJECT PICKER WITHIN    *
    * THE SAME GRID PAGE                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 2 (8.2.0.2). See the following document for details on       *
    * obtaining OpenPages 8.2.0.2:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-2                                                         *
    ****************************************************************
    

Problem conclusion

  • The ObjectPickerStore is non-standard in that it is intended to
    completely re-initialize itself with every use, instead of
    having an instance for each object type. The paging and sorting
    variables, which live in the base class, were not being cleared
    between usages. We have corrected this.
    
    Customers should download OpenPages with Watson 8.2 Fix Pack 2
    (8.2.0.2). See the following document for details on obtaining
    OpenPages 8.2.0.2:
    https://www.ibm.com/support/pages/openpages-watson-82-fix-pack-2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH27741

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-22

  • Closed date

    2021-03-25

  • Last modified date

    2021-03-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810"}]

Document Information

Modified date:
26 March 2021