IBM Support

PH27654: HELPER LINKS DO NOT FOLLOW URL ALIASES FOR SSO BYPASS

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APAR status

  • Closed as program error.

Error description

  • If a client has set up mixed-mode authentication with SSO and
    native logins, any user using a native authentication login will
    go to an alias URL.  If that user then tries to use a helper
    link, like the questionnaire template editor, or questionnaire
    response UI, the link will force them to the main URL, with SSO
    authentication.
    In the standard UI, the hover URL will show the alias server
    name, but clicking will not produce that link.  The Task UI does
    not have a hoverable link
    
    
    Prerequisites:
    OpenPages 8.2 configured with SSO and an alias URL for non-SSO
    login
    
    
    
    Steps to Reproduce:
    1.	Login to OpenPages on the non-SSO alias as
    OpenPagesAdministrator
    2.	Switch to the standard UI
    3.	Go to Assessments->Questionnaire Templates
    4.	Add a new template
    5.	Choose any parent, and give the template a name, e.g. Test Q
    6.	Click through to the detail view of the new template
    7.	Hover over the Launch link to see the target URL
    8.	Click on the Launch link, and check the address bar
    

Local fix

  • If the URL can be manually changed, that should allow users to
    operate.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * HELPER LINKS DO NOT FOLLOW URL ALIASES FOR SSO BYPASS        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH27654

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-20

  • Closed date

    2020-11-25

  • Last modified date

    2020-11-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
26 November 2020