IBM Support

PH27652: UNABLE TO OPEN WORK ITEMS TAB DUE TO ERROR.

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APAR status

  • Closed as program error.

Error description

  • When a user tries to access the Work Items page they get the
    following error message: "Cannot forward after response has been
    committed An error has occurred."
    
    The server log contains a NullPointerException.
    

Local fix

  • To work around the issue, approve the manual task by browsing to
    the running application process.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a user tries to access the Work Items page they get the *
    * following error message: "Cannot forward after response has  *
    * been                                                         *
    * committed An error has occurred."                            *
    *                                                              *
    * The server log contains a NullPointerException.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.1.1.1                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.1.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH27652

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    704

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-20

  • Closed date

    2020-11-16

  • Last modified date

    2020-11-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"704"}]

Document Information

Modified date:
18 November 2020