IBM Support

PH27569: TFUI GRID VIEW LIST IS NOT REFRESHED PROPERLY AFTER REMOVING AN APPLIED AD-HOC FILTER

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APAR status

  • Closed as program error.

Error description

  • Description:
    When you apply an ad-hoc filter (Search option) in a Task
    Focused User Interface (TFUI) grid view and then remove it, the
    list is not refreshed properly. It does not show the items per
    page but less.
    
    Example:
    You have SOXBusEntity Grid view and it is showing it has 338
    objects. The list shows 50 as configured on Items per page. You
    search by ?In Scope: ORM? and it filter 2 objects.
    
    If you remove the applied filter, it lists only 1 object even
    though the number of objects is 338 and the items per page is
    set to 50.
    
    
    
    Workaround:
    Close the grid view tab and open it again.
    
    Prerequisites:
    OpenPages with solutions and default example data installed
    
    Steps to Reproduce:
    1.	Log into OpenPages using OpenPagesAdministrator
    2.	At top-left side, click the Primary menu icon and then click
    Organization > Business Entities
    3.	Click on any 2 business entities in the list and set In Scope
    field to ORM
    4.	Go back to Business Entities grid view and type in Search
    ?In?
    5.	A drop-down should appear, click ?In Scope:ORM?
    
    
    6.	Notice at least the 2 business entities modified on step 3
    are listed
    7.	Remove the filter
    
    
    8.	Notice only 1 business entity is listed even though it should
    list all the business entities
    9.	Close the tab and click again Primary menu icon >
    Organization > Business Entities
    10.	Notice the list is rendered properly with all the business
    entities
    
    Expected Results:
    The list should contain all the 50 items as per paging
    component.
    
    Actual Results:
    The list does not contain whole items.
    
    Error Message:
    Not found
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * TFUI GRID VIEW LIST IS NOT REFRESHED PROPERLY AFTER REMOVING *
    * AN APPLIED AD-HOC FILTER                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH27569

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-16

  • Closed date

    2020-11-25

  • Last modified date

    2020-11-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
26 November 2020