IBM Support

PH27018: UPGRADING WINDOWS AGENTS FROM A LINUX SERVER CHANGES THE AGENT JAVA_HOME FORMAT FROM WINDOWS TO LINUX

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APAR status

  • Closed as program error.

Error description

  • Updating a Windows Agent from a Linux or Unix Server , the
    JAVA_HOME value on the Agent is converted to Unix format in both
    the agent.com and configure-agent.cmd files.
    
    Example:
    Before upgrade "C:\PROGRA~1\Java\jre1.8.0_191"
    After upgrade: "C:/PROGRA~1/Java/jre1.8.0_191"
    
    The Agent will no longer start and has the error -
    ERROR: JAVA_HOME is set to an invalid directory:
    C:/PROGRA~1/Java/jre1.8.0_191
    Please set the JAVA_HOME variable in your environment
    to match the location of your Java installation.
    

Local fix

  • Manually edit the value tor JAVA_HOME in both the agent.com and
    configure-agent.cmd files.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Updating a Windows Agent from a Linux or Unix Server , the   *
    * JAVA_HOME value on the Agent is converted to Unix format in  *
    * both                                                         *
    * the agent.com and configure-agent.cmd files.                 *
    *                                                              *
    * Example:                                                     *
    * Before upgrade "C:\PROGRA~1\Java\jre1.8.0_191"               *
    * After upgrade: "C:/PROGRA~1/Java/jre1.8.0_191"               *
    *                                                              *
    * The Agent will no longer start and has the error -           *
    * ERROR: JAVA_HOME is set to an invalid directory:             *
    * C:/PROGRA~1/Java/jre1.8.0_191                                *
    * Please set the JAVA_HOME variable in your environment        *
    * to match the location of your Java installation.             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.1.2.0                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.1.2.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH27018

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    705

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-01

  • Closed date

    2021-02-16

  • Last modified date

    2021-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"705"}]

Document Information

Modified date:
26 February 2021