IBM Support

PH26707: ERROR WHEN ASSIGNING A WORKFLOW FIELD TO THE USER RULES OF A TASK VIEW

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APAR status

  • Closed as program error.

Error description

  • When creating a new task view, an error occurs if you select
    either the ?Worfklow Overseer? or ?Workflow Start User? as a
    User Rule.
    To avoid the error, you can first create and save the task view,
    and then assign the Rules after the view has been created.
    However, even though no errors will be throw when doing this,
    the changes aren?t saved. It looks like this functionality only
    works with an Object field.
    
    Prerequisites:
    
    OpenPages installed
    
    Steps to Reproduce:
    1.	Log into OpenPages as OpenPagesAdministrator
    2.	Navigate to Manage Views, then click Add New
    3.	Select any Object Type, enter a name, select Task as the
    Type, then click on the Rules tab
    4.	Scroll down and click on User Rule
    5.	For the Rule Field, select Workflow Overseers
    6.	Click Add and notice the error
    7.	Delete the User Rule by clicking on the trash icon
    8.	Click the Add to be taken to the view editor
    9.	Click Add Section, enter a label name then click Done
    10.	Drag a random object field into the section, then Publish
    the view
    11.	Navigate back to the Manage View page
    12.	Across the new view, click the ? and select Edit
    13.	Click on the Rules tab
    14.	Scroll down and click on User Rule
    15.	For the Rule Field, select Workflow Overseers, then click
    Save. Confirm this saves without errors.
    16.	Across the new view, click the ? and select Edit again, then
    the Rules tab and confirm the User Rule is gone
    17.	Add another User Rule, but this time, for the Rule Field,
    select a field from the Object Type, then click Save.
    18.	Across the new view, click the ? and select Edit again,
    click on Rules tab, and confirm the User Rule is still there.
    
    Expected Results:
    
    Since Workflow Overseers and Workflow Start User is a selectable
    value, this should be allowed
    
    Actual Results:
    
    When Workflow Overseers or Workflow Start User is selected
    DURING task view creation, an error is thrown.
    If the same rule is added AFTER the view has been created and
    saved, no error occurs but the change is not saved.
    
    Error Message:
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ERROR WHEN ASSIGNING A WORKFLOW FIELD TO THE USER RULES OF A *
    * TASK VIEW                                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH26707

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-23

  • Closed date

    2020-11-23

  • Last modified date

    2020-11-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810"}]

Document Information

Modified date:
24 November 2020