IBM Support

PH25891: TFUI: DASHBOARD PANEL USING PIE CHARTS THROWS OP-03637 EXCEPTION

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APAR status

  • Closed as program error.

Error description

  • User creates an object filter and adds it to a Dashboard Panel.
    If the panel uses a filter count widget, then the dashboard will
    display the count correctly.  If the panel is a pie chart, then
    the dashboard will display with a zero count with this
    exception:
    
    "OP-03637  You must specify a scope object when a search level
    is specified."
    
    
    This appears to be a regression since this worked in OP8.1.0 and
    works in OP8.1.0.1.
    
    
    
    Workaround:
    If possible, remove the Parent Type under Parent Criteria in the
    filter
    
    
    Prerequisites:
    1.	OP 8.1.0.0.2 with standard test data
    
          2.  Create a new Process Filter using TFUI
    a)	Log into the OpenPages Application as OpenPagesAdministrator
    b)	Open primary menu and select Organization > Processes
    c)	Click Add Filter and fill in a name for the new filter
    d)	On Conditions, click Add
    
    
    e)	Under Field, select Process Owner and click Done
    f)	Select True to select Me and then click Done
    
    
    g)	Click on Parent Criteria and then select Business Entity for
    Parent Types
    h)	Click Save
    
    
    Steps To Reproduce:
    
    1.	Create a new Dashboard
    a)	On top menu, click on the gear icon on right side of page and
    select Manage Dashboards
    b)	Click Add New and enter a name for the new Dashboard
    c)	Under Profile, select OpenPages Modules Master and click Add
    d)	Click on the new Dashboard and then click on the gear icon
    below the top menu to edit the dashboard
    e)	Click Add Panel and select Chart for the Panel Type
    f)	Enter ?process-chart? for the Name and Label fields
    g)	Select Process for the Object Type and select your new
    process filter under Filter
    h)	Select Pie for Chart Type and select Status for Chart Data
    Field and click Done and Done
    
    2.	Confirm that the OP-03637 error occurs
    
    
    Expected Results:
    
    The Dashboard should display a Pie Chart without any errors as
    below.
    
    Editing the Dashboard Panel to use the ?My Processes? filter
    instead of the newly created Process filter will
    Display the Pie chart correctly as shown below:
    
    
    
    Actual Results:
    OP-03637 error occurs when the new filter is used in the
    Dashboard panel.
    
    
    Note:   Removing the Parent Type under Parent Criteria in the
    filter will avoid the error.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * TFUI:  DASHBOARD PANEL USING PIE CHARTS THROWS OP-03637      *
    * EXCEPTION                                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH25891

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-28

  • Closed date

    2020-06-18

  • Last modified date

    2020-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
14 December 2020