IBM Support

PH25726: RANDOM SESSION HAS EXPIRED ERRORS WHEN TRYING TO CREATE OBJECTS

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APAR status

  • Closed as program error.

Error description

  • Users are getting "session has expired" errors on the screen
    when entering values that start with a + sign, most notably when
    entering phone numbers.
    The error in the logs are:
    
    Suspicious bad character combo: "+ found in URL decoded request
    string.  If this is not an invalid combo you may remove it from
    the check using the registry setting
    /OpenPages/Platform/Security/White-listed Suspicious Character
    Combinations
    
    When trying to enter "+ in the White List, it will not allow to
    be saved and the same error is thrown.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * RANDOM SESSION HAS EXPIRED ERRORS WHEN TRYING TO CREATE      *
    * OBJECTS                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH25726

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-25

  • Closed date

    2020-07-09

  • Last modified date

    2020-07-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
10 July 2020