IBM Support

PH25038: OPENPAGES VERSION 8 DOCUMENTATION MISSING INFORMATION ON RCSA HELPER CONFIGURATION.

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APAR status

  • Closed as documentation error.

Error description

  • OpenPages Version 8 documentation missing information on RCSA
    Helper Configuration.
    
    Require documentation that used to exist in V7, to be added to
    newer manuals, example below:
    
    https://www.ibm.com/support/knowledgecenter/en/SS4PJS_7.0.0/com.
    ibm.swg.ba.cognos.op_orm_overview_cloud.7.0.0.doc/c_oppm_orm_rcs
    a_auto_config.html
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OPENPAGES VERSION 8 DOCUMENTATION MISSING INFORMATION ON     *
    * RCSA HELPER CONFIGURATION.                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

  • We have updated our Solutions Guide to include the correct
    information on the RCSA Helper configuration.
    
    Customers should download OpenPages 8.2 from Passport Advantage.
    See the following document for details on obtaining OpenPages
    8.2:
    https://www.ibm.com/support/pages/downloading-ibm-openpages-wats
    on-version-82-passport-advantage
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH25038

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-04

  • Closed date

    2020-06-25

  • Last modified date

    2020-06-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
26 June 2020