IBM Support

PH24991: CLEARQUEST SUPPORTS INTEGRATION WITH JIRA

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APAR status

  • Closed as program error.

Error description

  • My customer is asking if ClearQuest supports integration with
    Atlassian JIRA. The customer found this document from IBM
    website:
    https://www.ibm.com/support/knowledgecenter/SSSH5A_9.0.1/com.ibm
    .rational.clearquest.integrations.doc/topics/c_lia_int_config_us
    e.htm
    I have learned that this is no longer supported. The Rational
    Adapter/Connector for JIRA is no longer available. There are
    third party tools but is outside our scope of support. CQ
    supports OSLC CM integrations, but it still needs JIRA product
    or a third party to have that adapter/connector which CQ product
    does not supply and no longer support.
    
    Thus, creating this CQPAR ticket to correct the documentation
    link above.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Rational Adapter/Connector for JIRA is no longer         *
    * available.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available 9.0.1.11 and 9.0.2.3.
    Removed all references of Jira integration/support from
    ClearQuest documentation
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH24991

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-01

  • Closed date

    2021-01-11

  • Last modified date

    2021-01-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901"}]

Document Information

Modified date:
12 January 2021